Reviews for Dollar in Reykjavik
- All reviews 100%
Sep 12 2016
Not same car
Cons: Reserved a bus for a big group and they tried to switch it and give us a station wagon. Took over an hour and a half to get the bus because they said it was being cleaned. It was very unorganized and they also made us pay the difference for upsizing even though we originally reserved the bus. Will find a different company in Reykjavik next time.
Sep 8 2016
Great customer service
Pros: great car; handled well; clean; good mileage
Aug 18 2016
Cons: Very inefficient pick up and drop off, infrequent and poorly located shuttle
Jul 22 2016
Pros: The young staff took good care of us. We had 8 pieces of luggage and they offered to store it for us instead of us having to stuff it in our very small car. They even gave us a ride back to the terminal the morning we left instead of us having to ferry our bags over piece by piece. It didn't matter to us that the counter wasn't at the terminal. They also didn't get pushy the way some companies have done when it came to the additional insurance and options. They were efficient, friendly, and I would rent from them should we have the good fortune to find ourselves in Reykjavik again.