10.0
Stephanie in San Antonio Airport was great!Reviewed Mar 26 2023
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6.0
There was about $60 unexpected extra fees that get charged not including insuranceReviewed Feb 12 2023
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10.0
Friendly staff was extremely helpful with car pick up.Reviewed Oct 2 2022
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2.0
When I got to the counter to pick up my rental vehicle I was told that my reservation was cancelled. I Did Not Cancel My Reservation! I looked like a fool and was highly disappointed. Aaron Greer P.S. Please send me information showing my reservation being canceled by Priceline or dollar rental. Thank youReviewed Jul 19 2022
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6.0
Check-in counter tried selling me an upgrade from a full size car to a SUV. It would have tacked on about $70 more to my total on a 6 night rental. I declined the upgrade at the counter. When I went to pick up my car (still assuming it would be a full-size) I was informed that they did not have any full-size and that if it was okay with me, that they would upgrade me to a SUV at not extra charge. I obviously had no choice, if I wanted to leave at that time, so I took the SUV. Now, the counter must have had this information when checking me in. So, it left me thinking, why did they offer to upsell me at the counter, knowing that they didn't have what I ordered?! Would they have even told me that they were out of full-size cars if I had paid the $70 upgrade fee? Dishonest, to say the least. Beware of these practices! I will not be booking with them and when I book further, with others, I will be asking these questions!Reviewed May 11 2022
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8.0
The example of car you’re told will be “like or similar” is not anything near what you get. So honesty in this department would be appreciated. Thx.Reviewed Mar 8 2022
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10.0
Ease of rental. Staff were very friendly. Nothing needed for improvement unless prices drop.Reviewed Mar 5 2022
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10.0
Pick up and return went quickly.Reviewed Dec 14 2021
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10.0
Fast, efficient, no hassle!Reviewed Sep 13 2021
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10.0
Stephanie our agent at San antonio airport, greeted us with a warm smile and answer all our questions and give her an A+. Thank you , Mrs. LopezReviewed Jul 26 2021
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1.9
I was not permitted to pickup vehicle because l did not possess a credit card instead of debit credit card.Reviewed Jul 9 2021
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7.9
I really liked the vehicle and drive. Only let down I stopped at a restaurant in McAllen to eat and a tiny pebble hit the window and cracked the glass for which we had 2 insurances thankfully. I know this is outside the scope of this review however it was a negative conclusion to a wonderful journey.Reviewed Jun 17 2021
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