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4.0
Vehicle was good and drop off was possible l painless. However, took 2 hours to get our already reserved vehicle! And the car sears looked awful.Reviewed Apr 25 2023
review from![kayak]()
10.0
The line was really, really long for pickup. The car I got was a great value and the staff very friendly.Reviewed Mar 31 2023
review from![cheapflights]()
2.0
Counter employee was very rude and short with us. We had reserved a midsized car and were told when we arrived that the only vehicle they had for us was a truck unless we wanted to pay to upgrade to a Tesla. They're attitude was very rude and acted like it was our fault that we were stuck with a truck. We would have rented from another brand but Budget was the only agency available when we flew in.Reviewed Mar 27 2023
review from![kayak]()
8.0
The ease with picking up and dropping off the rental.Reviewed Mar 3 2023
review from![kayak]()
8.0
Pretty decent to rent from. Cost to value is in line with the industry right now.Reviewed Feb 23 2023
review from![kayak]()
2.0
I had only a debit card and no outgoing flight so Budget refused to rent even though I had reserved online and had been charged to my debit card. I want my money back. If you can get my card charge refunded i will be happy. Also make it clear that you only accept “credit” cards and not debit cards. Also what’s up with needing an outgoing flight—I’m a local and needed a car cause mine was in the shop. Please fix thisReviewed Sep 21 2022
review from![kayak]()
2.0
I rented a car for 5 days and have been charged for 5 weeks, after I turned the car back in on the 5th day. Scam!Reviewed May 12 2022
review from![kayak]()
6.0
Love that there where plenty to choose from. I did not like that the vehicles did not look as though they have been cared for. I had to put air in my vehicles tires and run it thru a car wash because all the windows had a white film on them.Reviewed May 8 2022
review from![kayak]()
2.0
2 hr wait line just to pick up my car. BooooReviewed Apr 25 2022
review from![kayak]()
8.0
The price and service were great. My SUV was a much older model. The upholstery was stained and ripped in a few placesReviewed Apr 20 2022
review from![kayak]()
8.0
The only thing that could have been better is more staff at the counter to handle the amount of people picking up at the same time I was. They had five staff working but around 15-20 people in line. The staff member serving me was friendly, polite and did everything she could to accommodate me.Reviewed Mar 30 2022
review from![kayak]()
8.0
Employees were courteous and business like. Good experience.Reviewed Feb 14 2022
review from![kayak]()