10.0
The staff was extremely accommodating when I picked up the vehicle because the one originally selected for me was too big and would have been difficult for me to maneuver around. They were diligent in finding me the right vehicle and very understanding.Reviewed Jun 7 2023
review from![kayak]()
2.0
The reservation was incorrect and tried to correct it but was not allowed. I did not pick the dates that appeared, but no one would listen and simply stated that is what you chose. The credit card was charged with no use of a car. I even called afterwards and the company stated there was nothing anyone could do. Our company has used them before, but because of this error on their part will not use again. For a couple of hundred dollars they will loose thousands???? I still rented, but at the airport kiosk.Reviewed May 11 2023
review from![kayak]()
10.0
The car was ready to go and the drop-off was very easy and straight-forward. The woman who greeted us at the drop-off was very friendly.Reviewed May 6 2023
review from![kayak]()
2.0
At the counter I was requested to produce an international driver´s license which I have never been requested to produce before, so since I did not have it, I was not given the car. I went to the Hertz counter and was rented the car I needed with no international driver´s license requested..Reviewed Apr 30 2023
review from![kayak]()
8.0
Trip was cancelled and no car rental. I was over the age limit for Fox but not for Europcar. I will rent from them next time.Reviewed Mar 22 2023
review from![kayak]()
10.0
Very easy.Reviewed Feb 21 2023
review from![kayak]()
10.0
Great service. Fast in and out.Reviewed Oct 1 2022
review from![kayak]()
2.0
Unfortunately, Europcar was a third party. The rental company was fox. This company should be avoided at all cost. They did not have the car I rented and wanted to charge more for a minivan I don’t need. They don’t accept driver licence from France. They try to force you to add as many fee as possible. I ended up without a car and I’m now waiting for a refund. Terrible experience. Europcar should not work with them.Reviewed Sep 21 2022
review from![kayak]()
2.0
I didnt go with the reservation but I cancelled it but I never got my refund back but customer service has yet to respond to me and it's been about 2 weeks I will never go with them againReviewed Sep 13 2022
review from![kayak]()
6.0
The rental was actually through Fox. It was great except I was sold insurance I didn’t want. I was asked “Do you want Max or minimum coverage?”. I said minimum, thinking that was none, but ended up charged $14 per day for insurance I had intended to decline. It is a bit of a scam.Reviewed Sep 12 2022
review from![kayak]()
10.0
The staff was great! Everyone was super nice to work with.Reviewed Aug 2 2022
review from![cheapflights]()
10.0
Really easy pick up and drop off process! Very friendly staff!Reviewed Jul 15 2022
review from![kayak]()