Reviews for Dollar in Savannah
- All reviews 100%
Jul 19 2017
The vehicle was unacceptable and I had to cancel my reservation.
Pros: The make and model /gas efficiency.
Cons: Exterior of car was banged up. Interior of car had a significant amount of wear and tear and it was malodorous.
Jun 12 2017
Pros: Great Customer Service- all Staff Friendly (Check-out and Check-in Return). Easy Return. Great Pricing. Staff presented current and future saving offers
May 2 2017
Flight Problems - No worries Dollar Charges more
Pros: I did not enjoy anything about this expierence and found it quite poor.
Cons: The person at the reception desk was quite rude. I explained that I had a reservations that I had tried to modify due to missing a connection due to flight problems (push back the start time by 14 hours). I thought it was interesting that the price on the vehicle would go up by $30 for this modifcation as it was not within my control. I aksed her to honor the original price and she said it was against company policy to do so. I asked where in the policy and she did not know nor would she get her manager on the phone. Awful experience.
Apr 12 2017
Pros: Customer service was professional
Cons: Car aliggent was bad, car had dents and seat adjust on the Ford focus was insufficent