Reviews for Dollar in Toronto
- All reviews 100%
Jul 20 2017
Car not ready at pickup time - Upgrade available at a cost
Pros: Quick and efficient, car was clean
Cons: Was told car wouldn't be ready at pickup time but could 'upgrade' for $25 to have a car that was available at the time I asked for. In my opinion, if a car isn't available at the time you booked then this should have been a free upgrade. They didn't provide the services I asked for.
Jul 18 2017
Kayak car rental
Pros: The clerk called and spoke to the manger about the price and adjusted it before I had a chance to complain. The rental vehicle was clean and fueled. Had to wait for the vehicle but was compensated in the end.
Cons: The wait for the vehicle and the attempt to give me a much smaller SUV at the beginning.
Jul 7 2017
Convenient Location for Church & Wellesley
Pros: Friendly staff. The office was not obvious at first. It doesn't have the look of a typical rent-a-car location. But, it is also not as busy as a typical location. The car was new and clean. Also, the gas tank was full (I really hate it when they tell you to bring it back at some level less than full.)
Cons: The pick-up process was slow.
Jul 5 2017
Pros: The car was very clean and the agent effective as it was a long weekend and he was on his own.
Cons: I did not like the access to the rental office. It was my first time at this location and I couldn't get any help on how to find the rental kiosk. Once I found it everything went well!