Reviews for E-Z Rent-A-Car in Morrisville
- All reviews 100%
May 8 2017
Pros: I have only rented a car about twice in my life. There are a few things I wish I had known or thought of when renting like whether it had cruise control or other extras. But it got the job done and I had transportation. The staff were pretty friendly.
Cons: The seats were really stained. It would have been nice to know my options for an upgrade if that were possible. As noted above, I'm very new to the experience of renting a vehicle so I didn't know to ask. I probably would have paid a bit more for a nicer vehicle. I just need more experience I guess.
May 3 2017
Great car at a great price!
Pros: Prompt and friendly service. Car exceeded my expectations.
May 2 2017
More staff needed
Pros: I had to wait so long for a car, the agent gave me a 5% discount and an upgrade because I was nice by the time I got waited on. So that was good. I don't know how the agent kept her cool.
Cons: I had to return to add a driver 7 days into my rental. Upon our arrival over a dozen people were waiting for cars and only one agent was working. She did take us out of line after 30 minutes to add the driver but until that time there was not a moment to ask her. I feel sorry for all those customers renting. I am going to be returning to this area many times a year since my family moved there but I do not know if I'll ever rent from them unless the price is ridiculous or I feel brave.
Apr 28 2017
Pros: When I returned my car, my return agent was Amazing!! I wish i caught her name, but she was thee BEST ever rental return person i have ever had! Mostly they are grumpy and frumpy. This one was friendly, efficient, professional, and just plan NICE!!
Cons: My check in lady was just the opposite! Very lukewarm, doing her job, not smiling. Sad. She needs to take lessons from the Outdoor staff!