Reviews for E-Z Rent-A-Car in Morrisville
- All reviews 100%
Jul 21 2017
Local rental -steer clear of this company
Pros: The car was clean, but the hassle of their rental process will guarantee that I never go back.
Cons: If you are a local renter, they make you jump through a ridiculous hoop of having your auto insurer fax a copy of your policy and they charge a $350 refundable deposit while limiting the mileage you can drive each day. The counter agent was unwilling to allow me to download a copy of the policy and e-mail it to her to expedite the process. Their rental process was bureaucratic and tedious.
May 8 2017
Pros: I have only rented a car about twice in my life. There are a few things I wish I had known or thought of when renting like whether it had cruise control or other extras. But it got the job done and I had transportation. The staff were pretty friendly.
Cons: The seats were really stained. It would have been nice to know my options for an upgrade if that were possible. As noted above, I'm very new to the experience of renting a vehicle so I didn't know to ask. I probably would have paid a bit more for a nicer vehicle. I just need more experience I guess.
May 3 2017
Great car at a great price!
Pros: Prompt and friendly service. Car exceeded my expectations.
May 2 2017
More staff needed
Pros: I had to wait so long for a car, the agent gave me a 5% discount and an upgrade because I was nice by the time I got waited on. So that was good. I don't know how the agent kept her cool.
Cons: I had to return to add a driver 7 days into my rental. Upon our arrival over a dozen people were waiting for cars and only one agent was working. She did take us out of line after 30 minutes to add the driver but until that time there was not a moment to ask her. I feel sorry for all those customers renting. I am going to be returning to this area many times a year since my family moved there but I do not know if I'll ever rent from them unless the price is ridiculous or I feel brave.