Didn't made an incorrect cost estimate
Pros: The wait to get a car was 1.5 hours which allowed me to get used to the Raleigh climate after flying from Seattle.
Cons: The lady gave me a wrong cost estimate for the car rental itself, and said "it includes an extra hour because you came in early but it won't once you return the car. Gas is only $25 if you bring it empty". She didn't didn't explain about gasoline surcharges, ended up charging $34 for gas instead of $25 as was stated on the contract. Deceiving southern lady!