Reviews for Payless in Morrisville
- All reviews 100%
Oct 11 2016
Pros: Clean, surprisingly spacious, easy pickup
Oct 9 2016
Took forever to get a car-seemed disorganized
Pros: Got a better car than ordered
Cons: Car had nail in one of the tires . Know this as tire pressure was low in one wheel as we were pulling out of rental site and saw it there in morning. Was able to put more air in to keep pressure up.
Oct 4 2016
Awesome Serivce at Raleigh/Durham Payless
Pros: Most friendly service representatives at RDU Payless than any airport rental agency over the many years and locations I have used.
Cons: I had to ask in order to get the price quoted to me. I was initially charged for various options I did not want nor received.
Sep 27 2016
Cons: Our final bill was double what we saw listed on Kayak. Payless billed us an additional $18 listed only as "RSP" on the receipt.... we had to look up online that it's a "Roadside Service Plan" ... a service the agent said was offered "free of charge" when we first picked up the vehicle. The remaining hidden fees were the various airport fees & taxes on taxes you generally expect from an airport rental. Not unexpected, but Kayak should disclose these when making a reservation. The car itself was clean and ran well. If it weren't for these hidden fees, we would be very happy with Payless.