Book Economy Rent a Car car rentals in Santo Domingo

Cons: No one knows who they are. No signs. It is actually American rental or something. Horrible.

Pros: Really negative experience

Cons: All of their cars use cheap wire tires so one of our wheels got flat on the road. Road assistance changed it to the spare tire and that spare tire also go flat. They changed our car and send us one that had been hit to the side of the passenger door - the doors didn’t open or close easily and the a/ c threw out lots of water underneath the passenger seat legs. A total disaster. I asked for reimbursement of some sort or at least a discount voucher for all the issues. Customer service said there was nothing they could do. Terrible rental experience- from the cars they offer to the customer service itself . Also once you get to the counter they charge you an absurd amount of money ($250 for a week) for mandatory insurance in case of damage to another car. They are ripping off customers . Stay away from this place

Pros: Nothing at all There not profesionalism at all, in the wedside said a price and when I got there to pick the car was a drama and bullshit There wasn't explanation about how everything work. At the time to return the car a nother problem they dnt even return my money back

Cons: Everything

Pros: Refused to accept credit card’s CDW, stated it was the law. Once convienced otherwise, refused to mark stone chips on windshield. Car not rented.

Cons: After I reserved when I got to santo Domingo they daid they dont have any car available very bad I was traveling with 2 kids.

Cons: Que no abusen tanto con los precios demasiado caro la aseguransa

Pros: The actual price paid was 5 times the force i bookedit at. They only told me on the day that liability insurance was mandatory.

Cons: Full disclosure of all costs upon booking.

Cons: Wanted much more money than what was quoted when reservation was made. Ended up renting a car from another company nextdoor to them for a reasonable amount.

Cons: We weren’t able to rent the car, but were charged for it. It wasn’t told that you had to have their insurance in order to rent. To add it you had to have the original credit card it was charged to so it didn’t work. Very frustrating!!!!!