Reviews for Enterprise in Knoxville
- All reviews 100%
Apr 16 2017
Great Customer Service.
Pros: Great Customer Service. Good Car
Cons: Delays during pick-up due to rush
Mar 20 2017
Long wait and dirty
Pros: The car model was nice and drove smoothly.
Cons: The wait to pick up was 45 minutes and the car was dirty. We couldn't really ask for another one because we needed to be on our way. They offered us an upgrade for the NEXT time we rent from them but nothing to accommodate the inconvenience for us. Dont think we'll be renting from them again.
Mar 16 2017
Quick out Quick In
Pros: Staff was very friendly and helpful. Very little waiting time.
Cons: Car they provided wasn't inline with what I wanted.
Mar 13 2017
Pros: felt ignored at counter when I picked up car. I can understand being short staffed but acknowledge me and tell me you are sorry I have to wait. not making eye contact does not help my patience. Expeience was better at drop off.