Reviews for Enterprise in Lafayette
- All reviews 100%
Jan 14 2017
Helpful staff, flexible return
Pros: Enterprise staff could not have been more helpful. Our return flight was cancelled due to snow, so we had to return the car to New Orleans rather than Lafayette. They changed the return and did not charge a one-way fee. Great car, excellent service, no nickel-and-dimeing. That's a winning combination.
Oct 26 2016
I am most baffled.....read on....
Pros: I thought I loved the price. But actually I have no idea what the cost will be. I was supposed to get an email from Enterprise. I was supposed to get a phone call from the office I rented from in Lafayette, LA. I got neither.
Cons: The awful communications process. The unfulfilled promises.
Oct 1 2016
Pros: Service was great. The staff were pleasant and quick to take care of me when I walked in.
Cons: Windshield was dirty and wipers were worn. I had to stop at gas station to clean. Smelled like smoke.
Sep 22 2016
Pros: Deal on car rental