Reviews for Enterprise in Lafayette
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Aug 17 2017
Pros: Because my flight was late they had to move my reservation to the airport branch instead of the off the airport branch and I ended up having to pay about $50 more bucks. The counter clerk was nice, he tried to get me some discounts. But their drop off location is in a weird lot that has you walk through the side of the airport and there is no one there to hand the keys to. So you go to the same counter you got the car from and of course they ask what your mileage was, like I know?
Feb 13 2017
Enterprise did not have the van in its fleet.
Pros: I made the reservation to only have to cancel it cause Enterprise did not have the van I requested. They did not help me much for my inconivince.
Feb 12 2017
Pros: Courteous agent
Cons: Enterprise only had one car to offer me for one-way. This 2016 Corolla with 23k miles was disgustingly dirty inside (upholstery, dash, windows) and smelled of pets and cigarettes. Under no condition should this car should not be in their rental fleet!
Jan 14 2017
Helpful staff, flexible return
Pros: Enterprise staff could not have been more helpful. Our return flight was cancelled due to snow, so we had to return the car to New Orleans rather than Lafayette. They changed the return and did not charge a one-way fee. Great car, excellent service, no nickel-and-dimeing. That's a winning combination.