Reviews for Enterprise in Lakewood
- All reviews 100%
Dec 30 2016
Great Vehicle; Excellent Service!
Pros: Dakota at the Laramie, Wyoming office treated me with respect, professionalism, and excellent customer service. At every step of the way during my rental period, he ensured the process ran smoothly and, when I had minor difficulties on the road, he took immediate and decisive action to ensure a swift resolution to the problem. He made the entire process enjoyable and worry free. Though the Silverado had some minor cosmetic damage, the truck preformed well above my expectations in all weather and road conditions. I highly recommend Dakota and the Laramie office, and would rent from them again in a heartbeat.
Cons: Everything was great. There was nothing I didn't like.
Dec 24 2016
Great car rentals company but be carefull with add
Pros: I really enjoyed the value for money! Enterprise car rentals prices are just beating any other car rentals company and the cars look brand new.
Cons: One thing I didn't like was the additional costs they charge you for everything and anything. My very first price was $50 for three days and ended up with $180!! They said I could upgrade my car for only $10 more per day which I decided to chose but if my math is good this only makes it $80 total and not $180. So I asked what was this $100 extra charge and they said it was the full insurance package that comes with the upgrade. So I told them it was way beyond my budget and told me they couldn't go below $130 which I had to pay after all. My advice to you: be very carefull when renting a car, if you need an insurance get it online when booking the car ;)
Sep 8 2016
Pros: Very helpful and accommodating staff. They really try to address your needs and service the customer. I rented during Labor Day weekend when the choice of cars was extremely limited, but the price and customer service made up for a mediocre car. I'd go back here in a minute.
Aug 12 2016
Pros: Friendly staff that picked up/dropped off at nearby rail station, making it easy to rent off airport at more affordable rate. I appreciate not having to find a gas station, just return with whatever is left in car,
Cons: The economy car, Ford Fiesta, isn't the smoothest on the bumps. Don't know if that's just the way it is or if it needs work.