Guest Reviews
Overall Rating
8.5
Excellent
Based on 12,822 reviews
Cleanliness
8.9
Comfort
9.2
Pickup/Dropoff
8.9
Value for money
8.8
Enterprise car rental prices in Rockville
| Economy | $55/day | |
| Compact | $55/day | |
| Intermediate | $45/day | |
| Standard | $43/day | |
| Full-size | $48/day | |
| SUV | $43/day | |
| Minivan | $77/day | |
| Premium | $58/day | |
| Luxury | $61/day | |
| Convertible | $136/day | |
| Commercial | $36/day | |
| Van | $60/day | |
| Box truck | $77/day |
Pros
"Very friendly and helpful staff."
(in 466 reviews)
"This was a great experience."
(in 309 reviews)
"His customer service was excellent!."
(in 1169 reviews)
Cons
"No cars available upon arrival."
(in 229 reviews)
"Return car process was too slow."
(in 56 reviews)
"Long line to pick up car."
(in 70 reviews)
Recent Reviews
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Find reviews that mention:
customer service
car was clean
pick up and drop
pick up the car
great customer
great service
friendly staff
car available
car was great
great car
great experience
airport location
great price
picked up the car
drop the car
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10.0
Pros: My representative was amazing and thorough
Cons: N/a
review from
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10.0
Great service from beginning to end.
Pros: Service and follow-up calls to check in were great.
Cons: I liked everything. Service exceeded my expectations.
review from
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10.0
Pros: Staff was helpful and friendly
review from
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10.0
Pros: very clean, almost new cargo van Andrew Pettis - our customer service agent - was very helpful.
review from
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8.4
Great staff. Usual industry issues of up selling
Pros: Staff were great.
Cons: As always add on charges for things like insurance bump up the price and feel like a non optional thing. Online providers should help make it clear what is and is not covered.
review from
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7.6
Honest Feedback
Pros: What did I like? Well - the awesome Enterprise employee upgraded us to a nicer car at no charge and it was only his second day on the job! Pick-up was quick and efficient; and the "looking forward to seeing you tomorrow" call from Enterprise on the day prior to pick-up day was impressive!
Cons: What didn't I like? There was water damage on both side mirrors and the windshield which made visibility a bit challenging at night time, and especially in the rain. The driver's side windshield wiper skipped, which made visibility VERY unsafe. The car gave TWO "Oil Alert" reminders in less than 48 hours, which was concerning. The dashboard panel was really dirty which made reading the speedometer and odometer quite difficult. The car did not appear to have been vacuumed prior to the rental. Typically, I am a big Enterprise fan; just not this time.
review from
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10.0
Great Customer Service
Pros: The staff was very professional and friendly. They picked me up even though I was just outside their area. Stephanie and the crew couldn't have been nicer and more helpful. I will definitely go with them again if I need a car in the future.
Cons: It wasn't free. :-)
review from
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6.0
Ok
Pros: Got a an upgrade because the car I requested wasnt available.
Cons: I was paying a decent price online, when I went in to actually pick up the vehicle. Ended up paying expensive fees that weren't posted.
review from
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10.0
Fast, informative service
Pros: Eric and Brayden handled themselves very well, kept us informed of the necessary information that we needed and got us in and out as fast they could. Two great employees
Cons: N/A
review from
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8.0
So expensive
Pros: Great staff, good service
Cons: I expected this to end up in the $300-$400 range, but it ended up nearly $800. Unexpected fees, taxes,, you name it.
review from
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10.0
Good experience
Pros: Ease of rental and new vehicle
review from
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10.0
Fantastic customer service. Melissa at the Rockvil
Pros: Quick processing and the car was ready to go within 10 minutes
Cons: N/A
review from
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10.0
Pros: My representative was amazing and thorough
Cons: N/a
review from
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10.0
Great service from beginning to end.
Pros: Service and follow-up calls to check in were great.
Cons: I liked everything. Service exceeded my expectations.
review from
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10.0
Pros: Staff was helpful and friendly
review from
-
10.0
Pros: very clean, almost new cargo van Andrew Pettis - our customer service agent - was very helpful.
review from
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10.0
Great Customer Service
Pros: The staff was very professional and friendly. They picked me up even though I was just outside their area. Stephanie and the crew couldn't have been nicer and more helpful. I will definitely go with them again if I need a car in the future.
Cons: It wasn't free. :-)
review from
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10.0
Fast, informative service
Pros: Eric and Brayden handled themselves very well, kept us informed of the necessary information that we needed and got us in and out as fast they could. Two great employees
Cons: N/A
review from
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10.0
Good experience
Pros: Ease of rental and new vehicle
review from
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10.0
Fantastic customer service. Melissa at the Rockvil
Pros: Quick processing and the car was ready to go within 10 minutes
Cons: N/A
review from
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8.4
Great staff. Usual industry issues of up selling
Pros: Staff were great.
Cons: As always add on charges for things like insurance bump up the price and feel like a non optional thing. Online providers should help make it clear what is and is not covered.
review from
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7.6
Honest Feedback
Pros: What did I like? Well - the awesome Enterprise employee upgraded us to a nicer car at no charge and it was only his second day on the job! Pick-up was quick and efficient; and the "looking forward to seeing you tomorrow" call from Enterprise on the day prior to pick-up day was impressive!
Cons: What didn't I like? There was water damage on both side mirrors and the windshield which made visibility a bit challenging at night time, and especially in the rain. The driver's side windshield wiper skipped, which made visibility VERY unsafe. The car gave TWO "Oil Alert" reminders in less than 48 hours, which was concerning. The dashboard panel was really dirty which made reading the speedometer and odometer quite difficult. The car did not appear to have been vacuumed prior to the rental. Typically, I am a big Enterprise fan; just not this time.
review from
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8.0
So expensive
Pros: Great staff, good service
Cons: I expected this to end up in the $300-$400 range, but it ended up nearly $800. Unexpected fees, taxes,, you name it.
review from
Other suppliers in Rockville scored
Where can I find Enterprise car rentals in Rockville?
15123 Frederick Rd, Enterprise car rentals
Address
15123 Frederick RdPhone
+1 301 309 1711Top Tips For Renting a Car from Enterprise in Rockville
- 25% of our users found rental cars from Enterprise in Rockville for $52 or less
- Book your rental car from Rockville in Enterprise at least 1 day before your trip in order to get a below-average price
- Intermediate rental cars from Enterprise in Rockville are around 42% cheaper than other car types, on average
FAQs About Renting a Car From Enterprise in Rockville
How much does it cost to rent a car from Enterprise in Rockville?
On average a rental car from Enterprise in Rockville costs $66 per day.
What is the most popular rental car from Enterprise in Rockville?
Compact (Nissan Versa or similar) is the most frequently booked rental car type from Enterprise in Rockville.
How many car rental locations does Enterprise have in Rockville?
Enterprise has 4 rental locations in Rockville. Take a look at our Enterprise rental location map to find the best rental cars near you.
Does Enterprise have a car rental location at the airport: Dulles Intl Airport (IAD)?
No (According to our data)
Does Enterprise offer shuttle or airport pick-up services from Dulles Intl Airport (IAD)?
Yes
Does Enterprise have a car rental location at the airport: Reagan-National Airport (DCA)?
No (According to our data)
Does Enterprise offer shuttle or airport pick-up services from Reagan-National Airport (DCA)?
Yes