Reviews for Enterprise in Ventura
- All reviews 100%
Jan 11 2017
Super friendly and helpful
Pros: Awesome, super helpful, efficient, and courteous staff. They went out of their way to ensure I was taken care of and were respectful of my time and patience. I couldn't give them a higher rating.
Nov 4 2016
The agent was friendly but had to wait a long time
Pros: The two gentlemen working were doing their best and were friendly and trying to be proactive. I overheard them calling future reservations to let them know it would be a wait as they were short cars. I would have appreciated that call.
Cons: I had to wait quite a while 45 min to get my car. I also had my baby with me. I rented a car seat as well which they didn't end up having on site and had to get it from another location- so another wait.
Sep 7 2016
Great customer service
Pros: Employees were very helpful and accommodating. Was taken care of on a Friday night before Labor Day despite accidentally making a reservation at another location. Was given a free upgrade, too.