Enterprise Rent-A-Car Convertible Car Rental Madrid
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Cheap Enterprise Rent-A-Car convertible car rentals in Madrid
| Convertible |
FAQs about renting a convertible car from Enterprise Rent-A-Car in Madrid
How many convertible car rental locations does Enterprise Rent-A-Car have in Madrid?
Enterprise Rent-A-Car has 9 convertible car rental locations in Madrid. Take a look at our Enterprise Rent-A-Car convertible car rental location map to find the best Enterprise Rent-A-Car convertible car rentals in Madrid.
Is Enterprise Rent-A-Car the best car rental agency for a convertible car in Madrid?
Enterprise Rent-A-Car is rated 8.3/10 for convertible car rentals in Madrid, compared to Thrifty (10.0/10) and Alamo (8.2/10).
Enterprise Rent-A-Car customer reviews
8.3
Based on 53 verified guest reviews
8.7Cleanliness
7.9Value for money
8.6Comfort
8.1Pick-up/Drop-off
Pros +
Cons -
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Pros:Lara at the counter was fantastic. She explained everything clearly, reimbursed us for breakfast while we waited for our car to be transferred from another terminal, and respected our decisions with respect to the contract. I've never experienced such great customer service from a rental car agent!
Pros:People at the desk were helpful and friendly. The car was very nice.
Cons:Due to flight delays and problems, we actually rented the car for only 7 days instead of 8, but ended up paying over 50 euros more for the car.
Pros:Staff was very friendly. Pickup was easy.
Cons:Drop off was confusing and there were not employees in parking area to give keys over to. Cost quoted on Kayak was inaccurate compared to cost of rental.
Gave me a much lower class vehicle and charges me twice for the rental. Now fighting to get a refund for the second charge
Cons:They don't automatically send the invoice for the final charge. Very long wait time on the phone (>15 min) to request it.
Cons:Attendants seemed overwhelmed both at pick-up and drop-off. I got the smallest possible vehicle. They were very reluctant to accept my prepaid insurance with Allianz and my American Express Platinum coverage. I have had much better experiences with Enterprise in the US, the UK and Ireland.
I’ll start by stating that I booked this trip over the phone directly with an enterprise employee in advance. I arrived to enterprise rent a car 15 minutes before my pick up time, 12:00. There was a significant line which was to be expected as it was a holiday weekend however, my friends and I ended up waiting almost 2.5 hours to receive our car. I first spoke with an enterprise employee at exactly 12:03 and our car did not show up until 14:26h causing us to be late to an event out of town. When first speaking with the employee she advised me that the model of car I had reserved was not available and tried to upgrade me to a BMW 2 door convertible. I had specifically reserved a 4x4 large vehicle as we were five people in total with many bags between us. The enterprise team informed us they would bring us another car from a different office which as aforementioned, ended up taking nearly 2.5 hours from the time of check in to the time we departed. The saddest thing is that we were not the only party this happened to. There were two other groups who waited just as long as us in order to receive the type of car they had booked. Even more embarrassing, on one occasion when we checked in with an employee to ask for an estimated time of arrival for our car, he informed us it was coming “soon” and then proceeded to call other clients who had rented cars with enterprise and ask them when they would be returning their cars as they had surpassed their return time. Inconsiderate and a shame. Companies like enterprise need to ensure they maintain the appropriate quantity of cars as well as models for customers in order to avoid unnecessary delays and wait times. I believe the problem lies within the management of this branch as well as overbooking cars based on the assumption you might have “no shows” or cancellations seeing as when booking online there is no payment made up front. Moreover, we were not even offered a discount for the inconvenience. It’s safe to say I will not be booking with enterprise again.
Cons:The only thing that is really bad is that you can only pay with the creditcard of the driver. We had to add an additional driver to be able to pay with my credit card
Pros:Clean great economy
Cons:Much smaller than expected for a seven passenger barely fit five people
Pros:Courtesy for all staff
Cons:The car I had reserved was not available , I had ask for a small SUV and got a sedan , three kids and two adults with luggage for two weeks is hard to fit in a car ( midsize )
How other convertible car suppliers in Madrid scored
- 8.2 /10Alamo Convertible Car Rentals in Madrid
- 8.0 /10Avis Convertible Car Rentals in Madrid
- 7.2 /10Budget Convertible Car Rentals in Madrid
- 7.0 /10Dollar Convertible Car Rentals in Madrid
- 5.5 /10Hertz Convertible Car Rentals in Madrid
- 7.4 /10Sixt Convertible Car Rentals in Madrid
- 10 /10Thrifty Convertible Car Rentals in Madrid
Where can I find Enterprise Rent-A-Car convertible car rentals in Madrid?
Address
Aparcamiento Pza De Espana 1aHours
| Monday | 08:00 - 19:00 |
|---|---|
| Tuesday | 08:00 - 19:00 |
| Wednesday | 08:00 - 19:00 |
| Thursday | 08:00 - 19:00 |
| Friday | 08:00 - 19:00 |
| Saturday | 09:00 - 13:00 |
| Sunday | 09:00 - 13:00 |
Phone
+34 915 42 50 15Address
105 Calle Del Dr. EsquerdoHours
| Monday | 08:00 - 19:00 |
|---|---|
| Tuesday | 08:00 - 19:00 |
| Wednesday | 08:00 - 19:00 |
| Thursday | 08:00 - 19:00 |
| Friday | 08:00 - 19:00 |
| Saturday | 08:00 - 19:00 |
| Sunday | 08:00 - 19:00 |
Phone
+34 915 425 015Address
Estacion Ave AtochaHours
| Monday | 08:00 - 19:00 |
|---|---|
| Tuesday | 08:00 - 19:00 |
| Wednesday | 08:00 - 19:00 |
| Thursday | 08:00 - 19:00 |
| Friday | 08:00 - 19:00 |
| Saturday | 08:00 - 19:00 |
| Sunday | 08:00 - 19:00 |
Phone
+34 915 06 18 46Address
Apto De Madrid Adolfo SuarezHours
| Monday | 07:00 - 23:59 |
|---|---|
| Tuesday | 07:00 - 23:59 |
| Wednesday | 07:00 - 23:59 |
| Thursday | 07:00 - 23:59 |
| Friday | 07:00 - 23:59 |
| Saturday | 07:00 - 23:59 |
| Sunday | 07:00 - 23:59 |
Phone
+34 912 75 09 95Address
Estacion De ChamartinHours
| Monday | 07:30 - 20:00 |
|---|---|
| Tuesday | 07:30 - 20:00 |
| Wednesday | 07:30 - 20:00 |
| Thursday | 07:30 - 20:00 |
| Friday | 07:30 - 20:00 |
| Saturday | 09:00 - 13:00 |
| Sunday | 09:00 - 13:00 |
Phone
+34 913 23 59 70Address
18 Calle De Alfonso GomezHours
| Monday | 08:00 - 19:00 |
|---|---|
| Tuesday | 08:00 - 19:00 |
| Wednesday | 08:00 - 19:00 |
| Thursday | 08:00 - 19:00 |
| Friday | 08:00 - 19:00 |
| Saturday | 09:00 - 13:00 |
| Sunday | 00:00 - 00:00 |
Phone
+34 912 75 09 98Address
Calle De La Hiedra, 26Hours
| Monday | 08:00 - 19:00 |
|---|---|
| Tuesday | 08:00 - 19:00 |
| Wednesday | 08:00 - 19:00 |
| Thursday | 08:00 - 19:00 |
| Friday | 08:00 - 19:00 |
| Saturday | 09:00 - 13:00 |
| Sunday | 00:00 - 00:00 |
Phone
+34 913 23 59 70Address
Ave. Del Ensanche De VallecasHours
Phone
+34 917 820 130Address
Paseo De Las Delicias 82Hours
| Monday | 16:00 - 19:0008:00 - 19:00 |
|---|---|
| Tuesday | 16:00 - 19:0008:00 - 19:00 |
| Wednesday | 16:00 - 19:0008:00 - 19:00 |
| Thursday | 08:00 - 19:0016:00 - 19:00 |
| Friday | 08:00 - 19:0016:00 - 19:00 |
| Saturday | 09:00 - 13:00 |
| Sunday | 00:00 - 00:00 |