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4.0
We were not told about the extra driver charge. We were also told that every toll in Seattle was $20.00 so we took the toll package. When driving, the tolls showed $2,50, $3.50 etc. They were nowhere near $20.00 so we overpaid for them. A quote of $227.xx for the rental car turned out to be $411.xx. Quite a shock!!Reviewed May 31 2023
review from![kayak]()
10.0
Friendly and quick transactionReviewed May 27 2023
review from![kayak]()
8.0
smooth transactionReviewed May 24 2023
review from![kayak]()
8.0
Overall greatReviewed May 22 2023
review from![kayak]()
8.0
ThanksReviewed May 10 2023
review from![kayak]()
6.0
Canceled reservationsReviewed Apr 30 2023
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10.0
Staff are very helpful, vehicle was great as well :-)Reviewed Apr 28 2023
review from![cheapflights]()
2.0
We were charged for their Loss Damage Waiver and Roadside Assistance, two things we never agreed to. We clearly said no to the staff and we still ended up getting charged for them. The staff told us our signature were needed to complete the rental agreement so we sign on the signature pad, not knowing that we were already signing to get the Loss Damage Waiver and Roadside Assistance. Although we were refunded 50% when we contacted their customer service, it’s still not good to get charged for something we didn’t want.Reviewed Apr 14 2023
review from![kayak]()
6.0
the high pressure to purchase $90 bucks worth of tolls coverage was a total rip offReviewed Apr 6 2023
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10.0
The agent who checked out the vehicle in seattle was helpful, considerate and kind. We arrived late due to delayed flight and be made the car rental experience not only easy, but enjoyable.Reviewed Apr 2 2023
review from![kayak]()
2.0
the local hold fee was not mentioned and is incredibly high. So there was no transaction made.Reviewed Mar 14 2023
review from![kayak]()
10.0
check in checkout, very easyReviewed Mar 9 2023
review from![kayak]()