Find reviews that mention:
6.0
It was a bait and switch. When I reserved the car it was for $149 and out the door was over $400.Reviewed May 31 2023
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4.0
I liked the fuel economy with my vehicle. Customer support at the Seattle airport was a little rude. Customer support at the San Francisco airport was excellent.Reviewed May 22 2023
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2.0
I had to pay another $77 in fees past what I prepaid through Kayak. Not happy with not being told the real cost up front.Reviewed May 19 2023
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10.0
Good experience and great dealReviewed Apr 15 2023
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2.0
I was double charged for the car and don’t seem to have any recourse.Reviewed Apr 14 2023
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2.0
Avoid at all cost. There were so many hidden fees that it cost nearly triple the advertised cost. If they had been upfront about the costs, I'd have easily chosen any other competitor for significantly less.Reviewed Apr 12 2023
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10.0
Pick up and drop off was super fast and easy.Reviewed Apr 3 2023
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6.0
Good price for the car. But the line at the car rental place was very long and there were not enough people serving customers. Also, when I brought the car back I was not given a receipt but was told I would get one in email. Well, I AM STILL WAITING. Where's my receipt? Why can't it be given to me immediately?Reviewed Mar 29 2023
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2.0
Never got the car and was still charged.Reviewed Mar 27 2023
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8.0
I liked the extra service from the attendants on staff in the garage. Your phone communication in customer service is the worst I have ever experienced. NOBODY answered the phone at SeaTac.Reviewed Mar 26 2023
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2.0
Made a reservation with a great price via Kayak for Thrifty. Then set up loyalty account so I could use dash-and-go car pickup. Had to contact Thrifty via FB messenger. After 3 hours they told me in chat that the only way they could add the loyalty number was to cancel and rebook. Doubt I could get the great price again! Another 2 hours and chat checked in to see if I needed any add'l help. No confidence with a car company that cannot manage data input better than this, no confidence my car would be adequate and/or my paperwork simple.Reviewed Mar 21 2023
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10.0
Quick efficient interaction lady at counter in Seattle was a charm!Reviewed Sep 22 2022
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