2.0
Avis now ranks below fox in my book... and that is hard to do. The "legal" term for what I experienced was bait and switch. EV (said my credit card rental coverage probably didn't cover Electric vehicles and the only other option was a 10 person van which at 5'3" and 67 years old would be unsafe for me to drive. I expect to have my original price honored and am ready to raise hell if it's not.Reviewed Apr 12 2026
review from![kayak]()
2.0
One of the Worst experience ever renting a car. The radio made an ear screeching sound so we couldn’t use it. the vehicle was filthy dirty. There were stains on the paint job that wouldn’t come off,Reviewed Mar 29 2026
review from![kayak]()
2.0
This was the worst experience I have ever had with. I was left to resolve the matter on my own. The 3rd party Kayak used did not address my issue and left me stranded. I could not move the reservation to any other provider, and I had to find a vehicle myself. We were 2 hours late for our meeting. And what makes this worst is I prepaid everything. I would not use KAYAK or their service providers again and I will tell everyone I know about this experienceReviewed Jun 16 2025
review from![kayak]()
10.0
Our AVIS rep at SeaTac was wonderful. She was very patient when my credit card didn’t work and saved my ‘mystery car’ reservation while I paid off enough of the balance to pay for our car. Based on this experience I will not hesitate to recommend AVIS in the future.Reviewed May 12 2025
review from![kayak]()
8.0
i put an electric car on hold, but when i arrived i was told it would only have a range of 100-150miles. i was also told if i didnt bring it back charged fully it would cost me an extra $35 and that charging would take about 4-8 hrs. so for a one night rental i was looking to be charging/waiting around constantly. they did get me a gas car, but it wasnt cheap.Reviewed Sep 30 2024
review from![kayak]()
2.0
Waited 2 hours to pick up our reserved vehicle. The Avis employee kept trying to upsell us to a more expensive car.Reviewed Sep 26 2024
review from![kayak]()
2.0
Line to pick up at SeaTac was over 2.5 hours.Reviewed Sep 23 2024
review from![kayak]()
2.0
Awful experience. Had to wait nearly two hours in line and even then the pickup and drop off experiences were a complete mess. Avis preferred desk employees were not helpful. Car experience was mediocre. Plan to avoid Avis in the future.Reviewed Sep 20 2024
review from![kayak]()
2.0
Bad the car was dirty service charging system warning kept coming on the entire time could no adjust outside mirrors from inside the car driver side window only worked once in awhileReviewed Apr 16 2024
review from![kayak]()
10.0
Things went very well. Will definitely be using Avis again in the future.Reviewed Mar 2 2024
review from![kayak]()
2.0
I could not pick up the car due to silly rules around technology as I lost my card and the machine wouldn’t accept apple payReviewed May 18 2023
review from![momondo-kyk-wl]()
