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2.0
I could not pick up the car due to silly rules around technology as I lost my card and the machine wouldn’t accept apple payReviewed May 18 2023
review from![momondo-kyk-wl]()
8.0
Pick up and drop off service was super efficient and easy. Very impressed. Car was clean as new and very comfortable. But the price felt way too high.Reviewed May 9 2023
review from![kayak]()
4.0
Rates were too high for a one day rental- the return was a pain and the Avis app did not help. I had to call and basically had to figure out on my own where the return location was located. Then was asked- did you take a picture of mileage and fuel tank level.Reviewed Feb 13 2023
review from![kayak]()
2.0
I wait 30 minutes in line to get to the Avis counter to pick up my rental; that I had booked online and performed my pre-pickup registration to allegedly make the process easier. Then it is 10 minutes at the counter. My card is in the machine and the worker is down the way calling the garage for my car. Then she returns (after another 5 minutes) with the manager to tell me there are no cars for my destsination, and that allegedly, there haven't been any for 24 hours. And that the online system should not have allowed me to make a reservation. Maybe true, maybe not. Because while I was waiting on the salesperson to call the garage the salesperson to my left is selling a rental (one-way to the same location that I'm headed) but at 1.5x the price that I booked online. So, you tell me. I don't know if they guys next to me got a car or not because I was rushing to the next car rental locations but since it was 1 AM, they were all shutdown. Avis wasted my time, screwed up my plans, and made it almost impossible to find an alternate plan, resulting in me having to get a hotel room.Reviewed Dec 29 2022
review from![kayak]()
10.0
I had to get a rental car at last minute after my flight was canceled. I tried rental car counters at random trying to find a decent deal. Avis was by far the best! And their staff was super friendly and helpful!Reviewed Dec 14 2022
review from![kayak]()
10.0
Rental agent was a real asset to AvisReviewed Dec 6 2022
review from![kayak]()
2.0
Reservation was for a convertible (a special occasion splurge for us). None was available on arrival. Despite our reservation even having a picture of a convertible, they tried to charge us the same rate for a non convertible saying it was a similar car. Lynn at the counter did not even try to be helpful about the situation; simply talked over me repeatedly insisting they were providing the car we reserved.Reviewed Oct 15 2022
review from![kayak]()
2.0
Avis did not provide the car and we had to make last minute arrangementsReviewed Oct 2 2022
review from![kayak]()
4.0
Shouldn’t take an hour to pick up a car.Reviewed Sep 26 2022
review from![kayak]()
10.0
Loved the location, customer service and price!Reviewed Sep 12 2022
review from![kayak]()
4.0
The first two vehicles I was given were in rough shape and smelled badly like cigarettes. I'm not that picky but they felt dirty . I traded a third time and was given a nice clean vehicle. Would not use this company in this car class againReviewed Aug 6 2022
review from![kayak]()
10.0
Everything was easy and straight forward, quick pick up and drop off, great service by Avis on phone (didn’t reply on email). There were no issues in spite of a late reservation on high season in a busy area.Reviewed Jul 23 2022
review from![kayak]()