Guest Reviews
Overall Rating
7.4
Good
Based on 3,853 reviews
Cleanliness
7.4
Comfort
7.1
Pickup/Dropoff
6.8
Value for money
7.3
Hertz car rental prices in Alexandria
| Economy | $29/day | |
| Compact | $32/day | |
| Intermediate | $34/day | |
| Full-size | $34/day | |
| SUV | $35/day | |
| Minivan | $48/day | |
| Premium | $49/day | |
| Luxury | $47/day | |
| Convertible | $53/day | |
| Commercial | $31/day | |
| Van | $84/day |
Pros
"Very efficient an friendly staff"
(in 329 reviews)
"We had a great experience!"
(in 133 reviews)
"Car was clean and comfortable."
(in 975 reviews)
Cons
"Very very poor customer service."
(in 464 reviews)
"reserved car was not available"
(in 239 reviews)
"Bad information at pick up location."
(in 163 reviews)
Recent Reviews
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2.4
Drop - Off Issues
Pros: The car was sound and safe.
Cons: When when I called a Alexandria, VA Hertz I told the gentlemen I was running late (about 11:40) I expressed my concerns for being charged an extra day and fees. He said I would not as long as it’s dropped offs. He mentioned he would be in the office Sunday. In addition, I called the Hertz toll free customer service while at the drop-off location to further explain. They only recommended dropping off the keys and recording the mileage on the rental agreement. My main concern is being charged additional days and fees.
review from
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6.0
Cons: My car was not full and had very poor tires with one tire always going flat. Spent 3 hours turning in it for a mother vehicle that had tire that held air
review from
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8.8
Pros: Hertz agent was very professional and friendly. The agent remembered me from a previous rental.
review from
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10.0
Everything was quick and convenient
Pros: Alex checked me in quickly and the car was perfect for my needs. He offered the pre-paid gas at a very competitive price, which I took him up on and was a great call. Drop off was also just as smooth and fast. They couldn't have made it an easier experience.
review from
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7.6
Pros: Drop off process went fast.
review from
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2.0
LP
Pros: Car performance
Cons: Waited 20 minutes for car to be ready. Car dirty inside and out!! Worst Hertz service in 25 years
review from
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2.0
never got the car
Cons: pick up time was selected at 6pm, but they closed at 6pm (no indication on kayak this was the case). Arrived a few minutes before 6pm, but they were closed. had to rent another car from somewhere else last minute on a holiday weekend.. hertz wouldn't get us another car from a different location without charging extravagantly, so they said they would refund me, but still hasn't yet.
review from
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4.0
Cons: I always chose Hertz for rent a car and all times everything was okay, but after last time I'm so disappointed. Car which I got was broken. When I picked up the car everything was okay, and then when I started my trip during the night I heard terrible noises, I looked under the car and I saw broken piece of plastic. So together with my friend we found another Hertz location to change the car, and we waste our time. I usually doing a long trip so better is get a good car, not broken. Im really sad about this situation.
review from
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4.4
Cons: 1. Had to wait 2 hours because the car wasn't ready. 2. I was charged for having spouse as a second driver (found out on return of vehicle)
review from
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4.0
Cons: Very very poor customer service After I delivered the car, I request recept and they told me they are going to email me and I gave them my email right away, and after two days I called and told them I still didn't get my recipt and gave them my email again, still they didn't email me again after another three days I went to the office where I rented the car and request my recept, then they asked me my last name and hertz number and I gave them, then they told me the computer is not pulling my account so they couldn't give me recept.
review from
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10.0
Excellent!!
Pros: Attention and fast service.
Cons: I liked everything!!
review from
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2.0
Cons: My car was not available at the time it was supposed to be and I was treated extremely poorly by everyone I came in contact with. I will likely never rent a car from Hertz again because of this.
review from
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8.8
Pros: Hertz agent was very professional and friendly. The agent remembered me from a previous rental.
review from
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10.0
Everything was quick and convenient
Pros: Alex checked me in quickly and the car was perfect for my needs. He offered the pre-paid gas at a very competitive price, which I took him up on and was a great call. Drop off was also just as smooth and fast. They couldn't have made it an easier experience.
review from
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10.0
Excellent!!
Pros: Attention and fast service.
Cons: I liked everything!!
review from
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2.4
Drop - Off Issues
Pros: The car was sound and safe.
Cons: When when I called a Alexandria, VA Hertz I told the gentlemen I was running late (about 11:40) I expressed my concerns for being charged an extra day and fees. He said I would not as long as it’s dropped offs. He mentioned he would be in the office Sunday. In addition, I called the Hertz toll free customer service while at the drop-off location to further explain. They only recommended dropping off the keys and recording the mileage on the rental agreement. My main concern is being charged additional days and fees.
review from
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6.0
Cons: My car was not full and had very poor tires with one tire always going flat. Spent 3 hours turning in it for a mother vehicle that had tire that held air
review from
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2.0
LP
Pros: Car performance
Cons: Waited 20 minutes for car to be ready. Car dirty inside and out!! Worst Hertz service in 25 years
review from
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2.0
never got the car
Cons: pick up time was selected at 6pm, but they closed at 6pm (no indication on kayak this was the case). Arrived a few minutes before 6pm, but they were closed. had to rent another car from somewhere else last minute on a holiday weekend.. hertz wouldn't get us another car from a different location without charging extravagantly, so they said they would refund me, but still hasn't yet.
review from
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4.0
Cons: I always chose Hertz for rent a car and all times everything was okay, but after last time I'm so disappointed. Car which I got was broken. When I picked up the car everything was okay, and then when I started my trip during the night I heard terrible noises, I looked under the car and I saw broken piece of plastic. So together with my friend we found another Hertz location to change the car, and we waste our time. I usually doing a long trip so better is get a good car, not broken. Im really sad about this situation.
review from
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4.4
Cons: 1. Had to wait 2 hours because the car wasn't ready. 2. I was charged for having spouse as a second driver (found out on return of vehicle)
review from
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4.0
Cons: Very very poor customer service After I delivered the car, I request recept and they told me they are going to email me and I gave them my email right away, and after two days I called and told them I still didn't get my recipt and gave them my email again, still they didn't email me again after another three days I went to the office where I rented the car and request my recept, then they asked me my last name and hertz number and I gave them, then they told me the computer is not pulling my account so they couldn't give me recept.
review from
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2.0
Cons: My car was not available at the time it was supposed to be and I was treated extremely poorly by everyone I came in contact with. I will likely never rent a car from Hertz again because of this.
review from
Other suppliers in Alexandria scored
Where can I find Hertz car rentals in Alexandria?
501 S Pickett Street, Hertz car rentals
Address
501 S Pickett StreetPhone
+1 703 461 8601Top Tips For Renting a Car from Hertz in Alexandria
- 25% of our users found rental cars from Hertz in Alexandria for $38 or less
- Book your rental car from Alexandria in Hertz at least 1 day before your trip in order to get a below-average price
- Intermediate rental cars from Hertz in Alexandria are around 39% cheaper than other car types, on average
FAQs About Renting a Car From Hertz in Alexandria
How much does it cost to rent a car from Hertz in Alexandria?
On average a rental car from Hertz in Alexandria costs $54 per day.
What is the most popular rental car from Hertz in Alexandria?
Intermediate (Ford Escape or similar) is the most frequently booked rental car type from Hertz in Alexandria.
How many car rental locations does Hertz have in Alexandria?
Hertz has 1 rental location in Alexandria. Take a look at our Hertz rental location map to find the best rental cars near you.
Does Hertz have a car rental location at the airport: Dulles Intl Airport (IAD)?
Yes
Does Hertz offer shuttle or airport pick-up services from Dulles Intl Airport (IAD)?
Yes
Does Hertz have a car rental location at the airport: Reagan-National Airport (DCA)?
Yes
Does Hertz offer shuttle or airport pick-up services from Reagan-National Airport (DCA)?
Yes