Reviews for Hertz in Alexandria
- All reviews 100%
Apr 7 2017
Cons: 1. Had to wait 2 hours because the car wasn't ready. 2. I was charged for having spouse as a second driver (found out on return of vehicle)
Mar 29 2017
Cons: Very very poor customer service After I delivered the car, I request recept and they told me they are going to email me and I gave them my email right away, and after two days I called and told them I still didn't get my recipt and gave them my email again, still they didn't email me again after another three days I went to the office where I rented the car and request my recept, then they asked me my last name and hertz number and I gave them, then they told me the computer is not pulling my account so they couldn't give me recept.
Dec 10 2016
Pros: Attention and fast service.
Cons: I liked everything!!
Nov 25 2016
Cons: My car was not available at the time it was supposed to be and I was treated extremely poorly by everyone I came in contact with. I will likely never rent a car from Hertz again because of this.