Book Hertz car rentals in Brookfield

Reviews for Hertz in Brookfield

Recent reviews

Traveler rating

Wonderful

2

Very good

1

Good

0

Okay

0

Fair

0

Mediocre

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Poor

4

2.0

I rented the vehicle for a trip out of state. When I rented it, I called in to ask about the cancellation policy because there was a potential that the trip might not happen. I was told that as long as I canceled 24 hours prior to picking up the vehicle, there weren't any charges. When I had to cancel the rental, I was told that wasn't correct and they had to bill me $50. Sounds kind of dishonest to me.Reviewed Oct 24 2022

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8.0

Pros:Drop off was on day office closed and was easy. Just write down mileage, date and time returned. .Cons:Office closed at 5pm and pick up was scheduled for 5pm. When I got there a little late due to lack of signage for pick up and traffic, they were closed and it cost me a day of vacation. No number to call or anything. When I called Hertz, it went to National line and they wouldn’t help me because I booked through Kayak. When I went the next morning to pick it up, I mentioned it to the counter person and she was rude about it and not concerned.Reviewed May 31 2021

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4.0

Pros:car was comfortable and had nice features and was maintained wellCons:car was dirty smelled like cigarete smoke could not see our of of windows called customer service multiple times with no resolution charged me for an extra driver even though inhave triple a and when i went to drop car off the lobby was closed so i couldnt even talk to anyone about the issues we had eitherReviewed May 3 2021

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10.0

Pros:The staff was very niceCons:The staff was great but perhaps the selection of mini vans could be better as the one we had didn’t have great mileageReviewed Apr 2 2021

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4.8

Pros:It was a convenient location for us.Cons:Our car was not available so they “upgraded” us but it wasn’t really what we needed in terms of luggage space. The car was clearly not cleaned before we got it, which besides being gross is also a Covid concern. Plus the gas tank was only 3/4 full. We were not given any sort of compensation for the gas shortage, just a shrug and a comment to put it in our survey.Reviewed Oct 7 2020

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10.0

Pros:I got a sweet little Nissan Rogue - exactly what I wanted. It was a brilliant little car for my trip. It was perfect. The people at the little rental center were very nice - and efficient. I got the best price and I compared the costs with other rental companies.Cons:Let folks know that this rental office is located INSIDE the hotel! That's itReviewed Aug 20 2020

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10.0

Pros:I got there late but someone was still there and helped me out instead of saying that they were ckosed. Excellent!wReviewed May 24 2020

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5.2

Cons:Lights didn't turn on automatically. No manual. Passenger door lock had to be opened and closed manually.Reviewed Dec 29 2018

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5.2

Pros:Car was comfortable and well maintained.Cons:Overpriced comparatively and car was dirty.Reviewed Oct 7 2018

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9.2

Challenging pickup & dropoff with constructionPros:The Toyota Corolla was in excellent mechanical condition and was clean. The two employees working in the office were kind, efficient, and knowledgeable.Cons:Over a long drive, the driver's seat and steering wheel wasn't comfortable. With construction around the hotel's pick up and drop off site, it was a little challenging to find a good parking place where we could leave the car. But those are minor concerns. The experience was good overall.Reviewed Sep 17 2018

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4.4

Pros:The car worked fine, was clean, and no smellsCons:When I returned the vehicle the drop box was overflowing. and the return stalls were all taken so I had to park in a random spot near there.Reviewed Apr 9 2018

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2.0

Charged many extra timesPros:I loved the vehicle and the people at the rental and the convenience of booking online.Cons:I was charged a $200 deposit after paying in full for the rental online and then 3 days later after returning the car I was charged $66, $66, and $67 dollars separately. Really frustrating because it makes me have to do more work to ensure I'm not being overcharged.Reviewed Dec 26 2017

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More

• 7.0 /10Budget Car Rentals at Brookfield

• How much does it cost to rent a car from Hertz in Brookfield?

  On average a rental car from Hertz in Brookfield costs $50 per day.

• What is the most popular rental car from Hertz in Brookfield?

  Economy (Ford Fiesta or similar) is the most frequently booked rental car type from Hertz in Brookfield.

• How many car rental locations does Hertz have in Brookfield?

  Hertz has 1 rental location in Brookfield. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: Milwaukee-Mitchell airport (MKE)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Milwaukee-Mitchell airport (MKE)?

  Yes