Reviews for Hertz in Buffalo
- All reviews 100%
Jan 1 2017
Pros: Car was as expected Waived Fee to return to the airport instead of their off site facility Customer service was good
Cons: Was not informed of the following: - the rental Company was not actually Hertz but some sort of subsidiary - They took a $200 deposit at pick up - Since the open at 9 am, could not return my car earlier even though my flight was earlier and charged a fee to return it to the airport Turned out well, but it was the surprise factor that made this experience uncomfortable
Dec 9 2016
Excellent service at Kayak
Pros: Everything went smoothly, no surprises! I will continue to avail Kayak's services.
Nov 9 2016
Hertz is honestly awful
Pros: No matter where I go, their cars smell bad and their people are terrible. If it's a few bucks extra bucks to go with enterprise just spend it.
Cons: They're scummy
Nov 1 2016
Pros: I enjoyed the ease of picking up and dropping off as well as the cleanliness of the car.
Cons: When picking up the car, I wish there were an easier way to get to the car quicker. The last thing I want to do when I get off the plane is be asked a lot of questions about prepaying for gas, extra insurance, extra driver, etc when I already chose not to select them when booking online. I would prefer to just sign and go.