Reviews for Hertz in Buffalo
- All reviews 100%
Mar 25 2017
Cons: Inside was dirty. Outside not so great either.
Mar 24 2017
My car was so unsafe, I had to pull over 20 times
Cons: The alignment on my car was so off that I had to pull over 20 times driving. I did not feel safe at all. It was the most terrifying driving experience of my life. Also the hertz location was closed when I dropped off the car, so I couldn't talk to anyone about it at drop off. It was 6PM, and no one told me when I picked up the car they would be closed.
Mar 16 2017
Started out Shakey..
Pros: I was very happy with our agent, who went above and beyond to get the right vehicle for my trip. The truck was clean, in great shape and very comfortable. The mileage was good for the size of the truck, and unlimited mileage is always a good thing.
Cons: I didn't like the fact my reservation was a month early and the day of pick up I was given a vehicle that was too small for my purposes. Hertz had a month to get a full sized pick up into my area for this reservation and tried to give me a small truck. My agent went out of his way to search and find me a full size truck. Once this was done I was satisfied, and pleased.
Mar 13 2017
Cons: No one to accept car at 4am. Instructions to leave car poor. Said to leave keys and receipt in envelope. No envelopes. Not instructed about procedure at check-in