Reviews for Enterprise in Buffalo
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Oct 5 2016
Paid more because only had Fiat available
Pros: The people we're nice.when
Cons: When I picked up the car the only economy car that was available was a tiny Fiat that wouldn't even hold my luggage. The only option that I was given was to upgrade to a chevy Cruze which was $25 more for 4 days. My experience in the past w/ Emterprise is that they do ALL that they can to make the customer happy. I wasn't happy w/this situation and I told them that I wasn't! Also on my emailed receipt it said that I'd paid for an an economy car when I actually paid for an upgrade.
Sep 3 2016
Pros: Reasonable rate, clean, and fast pick/drop off, staff is friendly
Aug 2 2016
Insurance Coverage always lead to cofusionconfusio
Pros: Arrangements by car company
Cons: Insurance was charged again and for this pleae investigate as why I was charged in first place and then the car rental company sated as that was not enough.
Mar 25 2016
Horrible Customer Service
Pros: New Cars
Cons: The managers/assistant managers behavior. The fact that I, being 19 years old, can't drive when my car is in servicing. I need to have a valid credit card under my name, I need to pay 23$ per day for being "underage". The car is being rented for 2-4 months making the total underage cost to be: $1,380-$2,760. I am covered under insurance and have a valid driver license with no fine or accidents on record. If I am leaving a car for servicing, the dealership pays for the rental vehicle ONLY. What's the point of having a rental vehicle when I can't drive it.