Book Hertz car rentals in Burlington

Mon 9/25
Tue 9/26
Compare vs. KAYAK |

Reviews for Hertz in Burlington

  • All reviews 100%
8.0/10 Excellent
Based on 26 reviews
  • 6.6
  • 6.6
  • 6.6
  • 6.2

Recent reviews

Most recent
    2.0 Mediocre
    Sep 10 2017
    Cons: They didn't have the vehicle I had reserved and I had to go to another car rental agency to get a different car ... I want my money back.
    10.0 Excellent
    Jul 19 2017
    Great counter customer service
    Pros: I liked that someone didn't hover over me when I checked the car out and in. I like that they trusted me. I really like the fact that I didn't have to stress about filling up car. And really liked the fact that Hertz didn't try to make money off of gas. In fact they charged me less than what I could buy it for. That alone will make me use Hertz again.
    Cons: It would be nice to have a map like the olden days, and a pen if asked to write down mileage
    6.0 Good
    May 8 2017
    Longest dropoff ever
    Cons: There was one customer in front of me, and I don't know how long she had been there when I arrived. I prefer to drop off the key and actually speak to a human being to ensure everything is all scared away. The clerk could clearly see I was holding a hertz key, but still I waited 10 minutes while she tried to track down a specialty vehicle for the other customer, and only after 10 minutes did I interrupt and asked "Excuse me, I'm just dropping off a car, here is the key, do you need anything else" She stated she needed the mileage on the car and that was it. It took less than 10 seconds. This could have been handled easily with a quick "Dropping off?" 10 minutes prior.
    2.0 Mediocre
    May 2 2017
    Did not have the vehicle I rented
    Cons: Hertz didn't have the vehicle I rented. I specifically needed a SUV and they tried putting me in a car. Furthermore they advised since this was booked on a third party site and not with them direct there was nothing they could do. Hertz had a SUV available but they advised this would be an upgrade and cost more money. They wouldn't even help me with a refund and directed me back to the site I booked with. The Hertz employee directed me to a different company where I was able to rent a SUV but it was still more then I booked for initially (but less then the "upgrade" Hertz wanted me to take to rent their SUV. After one failed attempt at the desk and two phone calls I was able to get Hertz to agree to refund the money that was paid direct to them from the beginning. Although Hertz agreed the money would be refunded it has not been credited back to my account at the time I wrote this review.

Other suppliers in Burlington scored

Where can I find Hertz car rentals in Burlington?

1200 Airport Drive Ste # 3, Hertz car rentals


1200 Airport Drive Ste # 3


+1 802 864 7409