Reviews for Thrifty in Burlington
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Nov 25 2016
Friendly, fast and easy
Pros: Airport shuttle picked me I and stopped me off with no wait time, and staff were super nice.
Nov 6 2016
Pros: Excellent service, people were very helpful and friendly.
Oct 25 2016
Pros: I liked that I was able to get a decent car with good gas mileage.
Cons: I did not like that depending on the time I picked or dropped off my car, the price changed. I am extremely unhappy that I had to pay 85$ more to drop my car off before midnight and if I had dropped it off after midnight I would be charged a weekly rental when I would only have had the car for 4 days + less than 6 hours. I was also told there was no parking available for my vehicle, when in fact there was. I will never rent from thifty again - no one I talked to was friendly, helpful, had the correct information and I was charged ridiculous prices. I had originally raved about the great price I received for my renatal but when I had to modify the drop off time and was charged almost 60$ more than the cost per day of the original rental price, I was over it.
Oct 24 2016
Cons: Did not have the vehicle I reserved. Poor service and attitude. Then proceeded to tell me lies about the insurance coverage.