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Reviews for Hertz in Eugene

  • All reviews 100%
8.4/10 Excellent
Based on 21 reviews
  • 7.3
  • 7.5
  • 6.2
  • 8.0

Recent reviews

Most recent
    2.0 Poor
    Economy
    Jun 15 2017
    I will NEVER use again!
    Pros: There was nothing to like, except the booking process.
    Cons: I booked a car two months in advance to use in Eugene, OR. When I flew into Eugene from Hawaii, I was informed they did not have any car available even though I reserved it two months in advance. This was poor service and planning on Hertz. A few days later I was able to get a car at Alamo. Alamo was GREAT!
    6.8 Good
    Compact
    Jun 12 2017
    Great value but poor experience
    Pros: The condition of the car was great. It was new, clean, and efficient. Exactly what i wanted and needed.
    Cons: It looked like Hertz overbooked their rentals and i almost got turned away. it would have completely ruined my trip if i had but i was lucky an employee took pitty on me. The drop off experience was rough - the location was closed at 2pm on sunday when i was supposed to drop off and i was not previously notified or instructed how to leave the car. I called the 1-800 number but the person that answered did not know what to do. I drove to the airport because this process had made me late by an hour and dropped off the car there. Luckily the person that helped me was very kind and only charged me a reasonable drop off fee (which technically wasn't my fault but considering my rush, i was not willing to argue further.)
    2.0 Poor
    Full-size
    Jun 12 2017
    DO NOT RENT FROM HERTZ!! THEY DIDN'T HAVE A CAR FOR ME
    Pros: Absolutely nothing
    Cons: I made my reservation in March but when we arrived in Eugene on June 6 - they did not have a car for me leaving us stranded at the airport. They basically told us too bad - and did nothing to help us out. We couldn't even get a cab on such short notice - there was a 2 hour wait. Anyway - a random, single cab just happened to pull up and was able to get us to the dealership 20 minutes before it closed. $40 in cab fare and an additional $250 later (for the same day, emergency rental from a dealership) we had a car. Fast forward to drop off - our flight was at 6 am and the dealership was closed which then left us stranded at the dealership unable to get to the airport. Luckily - we have very good friends who agreed to get up at 3 am to pick us up and take us to the airport. DO NOT RENT FROM THIS COMPANY. They have no problem leaving you high and dry. To be fair - they did offer a discounted voucher for our next Hertz Rental. I told them no thanks. There will not be a next Hertz Rental.
    10.0 Excellent
    Economy
    May 9 2017
    Great Rental
    Pros: Friendly and helpful staff, easy process, great value.

Where can I find Hertz car rentals in Eugene?

655 W. 7th Avenue, Hertz car rentals

Address

655 W. 7th Avenue

Phone

+1 541 686 3269
Hertz