| Full-size SUV | $63/day |
| Compact SUV | $42/day |
First and Last Time Renting from Hertz...
Pros: Nothing.
Cons: Had to pick up keys in 1 location that was open and car in another location that was closed. Got to the closed location and they had given us the wrong car. Called to cancel and they tried to deny the refund bc we had pre-paid. After fighting with the billing dept they sent the request to upper management. This happened a week ago and we’re still waiting on our refund. Needless to say, we’ll go back to using Enterprise from now on.
Cons: Car was not available for pickup, reserved a week prior.
Do not Rent from Fayetteville Ga location! (270 Glynn St N.)
Pros: Easy drop off.
Cons: I had the worst experience with Hertz!
1.)The car wasn't ready at time of pickup.
2.) The car was not the correct type that I ordered and had no trunk space.
3.) The car was on empty at pick up.
4.) The air conditioner stopped working early on in my trip, and had to drive three hours towards my destination and make a stop at an airport to swap out cars.
5.) Wased money on gas that was not used in my original rental when swapped out, and was not reimbursed.
Customer service at this location was horrible, and we were hung up on 3 times when we called the 800 number. Very disappointing experience with Hertz. I will never rent from them again!
Had a reservation but when I arrived to pick up my car they told me no
Cons: I made a reservation to pick up a car but when I arrived they told me they were sold out and the closest place to get one was over a half hour away!
