Guest Reviews
Overall Rating
7.2
Good
Based on 13 reviews
Cleanliness
7.7
Comfort
7.4
Pickup/Dropoff
6.9
Value for money
6.5
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Hertz car rental prices in Katy
| Economy | $26/day | |
| Compact | $27/day | |
| Intermediate | $27/day | |
| Standard | $31/day | |
| Full-size | $31/day | |
| SUV | $33/day | |
| Minivan | $54/day | |
| Premium | $38/day | |
| Luxury | $53/day | |
| Commercial | $38/day | |
| Van | $41/day |
Pros
"Very efficient an friendly staff"
(in 329 reviews)
"We had a great experience!"
(in 133 reviews)
"Car was clean and comfortable."
(in 975 reviews)
Cons
"Very very poor customer service."
(in 464 reviews)
"reserved car was not available"
(in 239 reviews)
"Bad information at pick up location."
(in 163 reviews)
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rented a car
-
9.6
Excellent Rental
Pros: I had long drive and fhe truck was a low mileage 2018. As you would expect from a new vehicle, everything was in great shape. Really appreciated not having to worry about reliability. Also liked the SXM radio on the long drive.
Cons: Everything was great, no complaints.
review from
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4.8
Needs better customer service
Pros: The car drove great and was good on gas.
Cons: First, we had to wait 30 minutes after pickup time for our rental, and it wasn't washed or ready on time. second, It was a nice car, but the price for the size was a lot. Lastly, we turned the car in on time, but they charged us $25 ×2/ days. When we called the first 2 times they said they'd call back by certain times and never did. The 3rd time the lady told me we had a balance owed of $15 which was not told at time of purchase online or when we picked up car. Then proceeded to tell me she didn't have that they took the $25/2 in the system so I needed to call my bank. She was rude and talked to me like I was stupid. I hung up, and my husband called. It turned out that the lady that took the keys when we returned the car ON TIME never put in the system that we returned the car. So, that's why there was a "balance owed" and they were charging the $25 a day. Very bad service, and won't use that location again.
review from
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3.6
Cons: The car leaked fluids on my driveway The car had an exhaust leak and the car smelled of exhaust or gasoline whenever the car was idling Hertz uses an overseas call center for their 800 numbers. I have never experienced such poor English skills. Totally unintelligible When I brought this up to a Hertz employee, they told me "Dont feel alone. We cant understand them either." Never renting from Hertz again
review from
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4.8
Pros: Customer service was much better at this return location of Hertz
Cons: This Hertz location could read my credit card with their machine for final $470 payment for 5 hours of driving a rental car. Funny how Dallas Hertz location gave me such a problem because their machine couldn't read same card! Get it together Hertz!
review from
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4.8
Needs better customer service
Pros: The car drove great and was good on gas.
Cons: First, we had to wait 30 minutes after pickup time for our rental, and it wasn't washed or ready on time. second, It was a nice car, but the price for the size was a lot. Lastly, we turned the car in on time, but they charged us $25 ×2/ days. When we called the first 2 times they said they'd call back by certain times and never did. The 3rd time the lady told me we had a balance owed of $15 which was not told at time of purchase online or when we picked up car. Then proceeded to tell me she didn't have that they took the $25/2 in the system so I needed to call my bank. She was rude and talked to me like I was stupid. I hung up, and my husband called. It turned out that the lady that took the keys when we returned the car ON TIME never put in the system that we returned the car. So, that's why there was a "balance owed" and they were charging the $25 a day. Very bad service, and won't use that location again.
review from
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3.6
Cons: The car leaked fluids on my driveway The car had an exhaust leak and the car smelled of exhaust or gasoline whenever the car was idling Hertz uses an overseas call center for their 800 numbers. I have never experienced such poor English skills. Totally unintelligible When I brought this up to a Hertz employee, they told me "Dont feel alone. We cant understand them either." Never renting from Hertz again
review from
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4.8
Pros: Customer service was much better at this return location of Hertz
Cons: This Hertz location could read my credit card with their machine for final $470 payment for 5 hours of driving a rental car. Funny how Dallas Hertz location gave me such a problem because their machine couldn't read same card! Get it together Hertz!
review from
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Where can I find Hertz car rentals in Katy?
22147 Katy Freeway, Hertz car rentals
Address
22147 Katy FreewayPhone
+1 281 392 1020Top Tips For Renting a Car from Hertz in Katy
- 25% of our users found rental cars from Hertz in Katy for $30 or less
- Book your rental car from Katy in Hertz at least 1 day before your trip in order to get a below-average price
- Compact rental cars from Hertz in Katy are around 43% cheaper than other car types, on average
FAQs About Renting a Car From Hertz in Katy
How much does it cost to rent a car from Hertz in Katy?
On average a rental car from Hertz in Katy costs $37 per day.
What is the most popular rental car from Hertz in Katy?
Mini (Class Minivan or similar) is the most frequently booked rental car type from Hertz in Katy.
How many car rental locations does Hertz have in Katy?
Hertz has 1 rental location in Katy. Take a look at our Hertz rental location map to find the best rental cars near you.
Does Hertz have a car rental location at the airport: George Bush Intcntl Airport (IAH)?
Yes
Does Hertz offer shuttle or airport pick-up services from George Bush Intcntl Airport (IAH)?
Yes