Cons:Poor communication about the whole process, the insurance. Did not feel like they were looking out for my best interests after I was involved in an accident which was completely the other persons fault.Reviewed Sep 6 2017
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2.0
Deceiving Insurance PolicyPros:By the time we arrived to Hertz in Costa Rica, we already purchased an insurance policy via Allianz, a reputable company that we have used for medical coverage as well. Hertz would not accept this policy and forced us to purchase their own at a higher value. From $99 to $245 dollars. I thought that was not acceptable and at this moment pursuing a reimbursement.Reviewed Dec 30 2016
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