Book Hertz car rentals at Tweed-New Haven Airport
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Reviews
Overall RatingBased on 10000 reviews
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Recent reviews
Traveler rating
8.0
Fuel was off..Reviewed Oct 12 2026
review from![kayak]()
2.0
Hello, I never got my car. We arrived at Hertz and they just told us they had no vehicle available, and that we had yo deal with it. That you were not checking the vehicles available before confirming the bookings...that's crazy. And we nearly cancelled our appointment due to this. Today the card was checked out. I am asking you to refund it immediately. Sincerely yours, Clement HumeauReviewed Oct 12 2026
review from![kayak]()
10.0
The service at the office at the Bari airport, and at the office in downtown Lecce both were just beyond incredible. Truly nice people. Helpful. Willing to go out of their way to help us pay a parking ticket upon returning the car in LecceReviewed Oct 12 2026
review from![kayak]()
10.0
Great value and convenience but their car lot was a little disorganized and confusing navigating through.Reviewed Oct 11 2026
review from![kayak]()
10.0
GreatReviewed Oct 10 2026
review from![kayak]()
2.0
I had a horrible interaction with an employee named Sam at the pickup at Hertz. My rental was through a company I was working with, and paid for. when I told Sam that he insisted that he needed to start a new order which made no sense. When I showed him paperwork on the reservation that was already paid for he was extremely rude and disrespectful to me, accusing me of giving him FALSE information. I had never been treated like that by an employee at any rental car agency.Reviewed Oct 9 2026
review from![kayak]()
2.0
There was no information on your website that a Florida resident can not rent with debit card at airports - I had been traveling from Europe all day , 20 hours to find out I can’t get a car , and I had paid for insurance that I have not received backReviewed Oct 8 2026
review from![kayak]()
4.0
It needs to be clearer when the pick up location is not at the airport.Reviewed Oct 7 2026
review from![kayak]()
8.0
Car was dirty and the representative said that it was just dusty. But it was in fact covered with some kind of sap! Also the building was being painted so you could not see the signage and I kept calling the local phone number and they would not answer the call. Just poor customer service.Reviewed Oct 6 2026
review from![kayak]()
10.0
Everything went very smoothReviewed Oct 6 2026
review from![kayak]()
4.0
I won't use Hertz again unless it's my only option. Unknown charges, charged upgrade $15.00 per day because I was late picking it up and it was already paid for in full. $90.00 extra driver fee The maintenance obviously isn't a priority, we weren't even 20 miles away from picking it up and the change oil light came on. We drove a 1000 miles on it. Then the tire light signal let me know, I had 34 pounds of pressure in three tires, with the front passenger at 38.Reviewed Oct 3 2026
review from![kayak]()
8.0
It would have been nice to have the drivers' manual in the car. Otherwise everything was fine.Reviewed Oct 3 2026
review from![kayak]()
Hertz car rentals near Tweed-New Haven Airport
50 Union Avenue
Address
50 Union AvenuePhone
+1 203 777 6861Address
1 George StreetHours
| Monday | 08:00 - 17:00 |
|---|---|
| Tuesday | 08:00 - 17:00 |
| Wednesday | 08:00 - 17:00 |
| Thursday | 08:00 - 17:00 |
| Friday | 08:00 - 17:00 |
| Saturday | 09:00 - 12:00 |
| Sunday | 10:00 - 13:00 |