Book Hertz car rentals in New Haven

Mon 4/24 Pick-up
Noon
Thu 4/27 Drop-off
Noon
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Reviews for Hertz in New Haven

  • All reviews 100%
7.4/10 Good
Based on 20 reviews
  • 6.7
  • 7.2
  • 5.7
  • 5.2

Recent reviews

Most recent
    7.6 Good
    Economy
    Apr 1 2017
    Pros: Friendly staff. Professional and helpful. Easy in, easy out.
    Cons: I had reserved an economy car (Chevy Spark, or similar). I was given a Kia Soul. It was nice to have the extra room, though i didn't need it. The problem is the Kia Soul doesn't get as good gas mileage as the Spark. I think these things should be taken into consideration when renting out cars. I didn't realize it, until i was in the car, and saw the gas gauge dropping faster than i imagined it would. The reading told me it was getting around 27 mpg, whereas the Spark gets around 35-38 mpg (highway). This make a difference.
    6.0 Okay
    Compact
    Mar 19 2017
    Cons: I bought insurance and the rental car through Kayak, and after I made the purchase I received two emails, telling me that the insurance was not through the car rental company (Hertz) but through a third party (Allianz). When I got to Hertz, I was told that the insurance did not cover liability (only collision) so I had to pay an extra $17/d for full coverage. Essentially, the Allianz insurance that I paid for was a) not what was advertised and b) useless in Hertz's view. Coupled with the snowstorm (no one's fault of course) it pretty much ruined my trip.
    10.0 Excellent
    Standard
    Mar 15 2017
    Great Customer Service
    Pros: Our rental car was not ready when we got there. So they gave us an upgrade for the same price as our original rental.
    Cons: Over the phone Customer Service could be better.
    4.8 Okay
    Economy
    Mar 8 2017
    Slow, but mostly functional
    Pros: They had a car available on an hour's notice.
    Cons: Maintenance in the parking lot brought this site to its knees, slowing down the in-and-out of vehicles to a crawl. Rep that handled my reservation had no hustle and was disconnected during conversation. I'm not asking for much, but if you aren't speedy OR personable, why do you have a customer service job? Rep was looking right at damage on the car, but didn't annotate it until I pointed it out.

Where can I find Hertz car rentals in New Haven?

155 Burr Street, Hertz car rentals

Address

155 Burr Street

Phone

+1 203 469 8826
Hertz
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