Reviews for Hertz in New Haven
- All reviews 100%
Jun 20 2017
Pros: Just about everything
Cons: I didn't know I needed the same credit card I used to book the car. There should not have been any questions as I paid this rental in full had other credit cards and a debit card to cover their security hold they said they'd rent me another for double the money. Luckily I got it staightened out with price line who were very helpful to me and put the car on the credit card I had on me. Lesson learned.
Jun 8 2017
Pros: Location to train station
Cons: Check in took a long time Car smelled of smoke and stale beer Found 4 empty beer cans under fromt seat, that took care of rattle we keep hearing
Jun 5 2017
Overall Okay Service
Pros: Staff was courteous.
Cons: Only 2 people working on a busy Saturday. Took 35 minutes to pick up the car on Saturday and another 30 to simply drop off on Sunday. Not fault of the staff, just a shortage of staff.
Jun 2 2017
I recommend New Haven Hertz
Pros: The car drove well and I got great pick-up and drop-off service from the New Haven train station.
Cons: There was confusion about the gas and they almost charged me for gas I didn't use. The tank was not full when I got the car.