Pros: Staff was great! Helpful and polite.
Cons: Cleaned out the interior, palm springs airport rental car area need more space and organization.
Excellent Staff. Excellent Service!
Pros: Kurt who took care of me knew his stuff. NO SALES JOB! First time ever renting they didn't try and sell me stuff I didn't need. No hidden costs with regards to the high taxes. Other companies sell you on the low price, don't send a confirmation of complete cost and I have felt ripped off in the past. Prices comparable to competitors. Start to finish with Hertz was first class.
Great customer service
Pros: the rental agent was courteous and friendly. made me feel welcome. the process was very easy she explained everything thoroughly well spoken.
Pros: Easy of rental pick up and drop off plus rental options.
Cons: Mud in interior vents,
Long wait, made me late!
Cons: I arrived exactly at the time i said I would and it took 45 minutes to get my car. I asked for a mid-size car because we had some large suitcases, but they gave us a convertible that had a small trunk so we had to throw our luggage in the back. We were supposed to pick up our colleagues and go to a business dinner, but we had to go to the hotel first, check in, drop off the bags and then go pick them up. We were an hour late for our business dinner because of Hertz.
Pros: Hertz was great. Armada was great. Held a lot of luggage for 3 of us. Car drove great.
Cons: The front seats in the Nissan Rogue are uncomfortable
Went to pick up my car, had to walk back home.
Cons: I tried coming to pickup my pre purchase car, I didn’t have a credit card with me but I didn’t have a debit card. The person at the hertz pickup was very rude and seemed more occupied looking at his phone in the morning rather than deal with customers. He said to file for a refund through kayak cause he can’t help me. Overall shoddy experience, I was unaware I needed a credit card and was treated very poorly. I had to walk back home (about 5mi$ from the airport) because i thought the car was locked in, especially after payment was already taken from me.
Pros: Drop off was great! Quick and fast!!!
Cons: Guy at the counter was a little rude. Maybe he got up too early??? Idk... Other than that it was good.
Great experience but watch the checkout clerk
Pros: The entire rental experience was quick and efficient. The car was clean/ There wasn't a long wait at all to finish paperwork and get the car. Online it mentioned this particular location was "off airport". I was happy to see it was actually right by the baggage claim. I was confused at first, but happy it was right there.
Cons: The clerk tried to sneak in the liability insurance. After I said something he said "it was on your online preferences".... no it wasn't. Good thing I had checked. He did take it off, but not without mumbling about how I needed it, etc the whole time. Also, online it said this particular Hertz was "off airport", when in fact it was right by the baggage claim. You should fix that! :)
Where can I find Hertz car rentals in Palm Springs?
Top tips for renting a car from Hertz in Palm Springs
- 25% of our users found rental cars from Hertz in Palm Springs for $40 or less
- Book your rental car from Palm Springs in Hertz at least 1 day before your trip in order to get a below-average price
- Standard rental cars from Hertz in Palm Springs are around 44% cheaper than other car types, on average