Traveler reviews
Overall rating
4.9
Okay
Based on 58 reviews
Boarding
5.2
Comfort
5.1
Crew
6.0
Entertainment
3.6
Food
3.6
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Find cheap flights on JetSMART
Round-trip
Travelers
18-64
1 adult (age 18-64) selected
over 18
0 students (age over 18) selected
65+
0 seniors (age 65+) selected
12-17
0 youths (age 12-17) selected
2-11
0 children (age 2-11) selected
under 2
0 seat infants (below age 2) selected
under 2
0 lap infants (below age 2) selected
Economy
Carry-on bag
0 carry-on bags selected
Checked bag
0 checked bags selected
Baggage per passenger
JetSMART information
| IATA Code | JA |
|---|---|
| Routes | 72 |
| Top route | Calama El Loa to Santiago Arturo Merino Benitez |
| Airports served | 26 |
| Top airport | Santiago Arturo Merino Benitez |
Latest JetSMART Flight Deals
MOST POPULAR
Medellín
Nonstop from $214
Lima
Nonstop from $89
Rio de Janeiro
Nonstop from $270
Santiago
Nonstop from $233
Bogotá
1 stop from $202
Santiago
Nonstop from $33
Recent reviews
Traveler rating
0
0
1
4
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2.0
The app told us that carry on luggage was included but we were made to pay for it again at the check in counter, making it a very expensive flight. Not happy
Reviewed Dec 2023review from
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2.0
4 hours delayed and no proper communication
Reviewed Aug 2023review from
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2.0
I was charged 168 soles for kids stroller. We have travelled across the world and have never charged for the stroller. Horrific airlines and the staff was extremely rude. They wouldn’t let us board unless we pay the extra baggage cost. Never ever flying this airline and I would recommend the same for the others.
Reviewed Jul 2023review from
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2.0
Avoid this airline. They are unprofessional. The captain left several passengers on ground due to covid restrictions which were never communicated. As a chilean, I am ashamed that this low level airline comes from my country. Remember this horrible brand and avoid it... Jetsmart
Reviewed Apr 2022review from
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5.6
Cons: The plane was cramped. It was difficult to fit even small, personal items under the seat, especially if you want to put your feet there, too.
Reviewed Apr 2020review from
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2.0
Pros: They rescheduled the flight to 12 hours prior and I wasn’t notified and showed up at airport and didn’t have a flight got stuck kiwi said they wouldn’t help me were so mean had to buy new flight wasting thousands of dollars
Cons: EverythingReviewed Mar 2020review from
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2.6
Cons: Several safety issues onboard: luggage put in unsafe places, seatbelt sign missing during landing, restroom doors flapping open during flight. No free water. No towels or toilet paper.
Reviewed Feb 2020review from
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5.0
Pros: Worst experience and kayak take responsibility. Plane delayed 7 hours without message and with confusing timing. Was still showing plane flight 331 still at 3pm but delayed till 10pm. Showing. Arrival to still be 6pm. Then delayed again without any indication. Huge problem I lost a lot
Cons: Let us know when there is delay and be responsibleReviewed Dec 2019review from
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10.0
Pros: Excellent flight for short distances
Cons: NothingReviewed Dec 2019review from
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8.0
Pros: The plane was nice
Cons: Paying for carry on bag was expensiveReviewed Aug 2019review from
JetSMART FAQs
What is JetSMART's carry-on size allowance?
On board JetSMART flights, cabin baggage should not exceed 21x13x9in. If your hand luggage is bigger, the JetSMART assistance team will most likely ask you to pay extra for checked luggage.
Where does JetSMART fly to?
JetSMART offers direct flights to 25 cities in 6 different countries. Santiago, Calama, and Antofagasta are the most popular cities covered by JetSMART.
What is JetSMART’s primary hub?
JetSMART concentrates most of its flight operations in Santiago.
How does KAYAK find such low prices on JetSMART flights?
KAYAK is a travel search engine, meaning that we continuously look across the web to find the best deals for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from all airlines, including JetSMART.
Flight status
JetSMART route map
Top flight routes
Top airports served by JetSMART
- Santiago Arturo Merino Benitez Airport (SCL)
- Concepción Carriel Sur Airport (CCP)
- La Serena La Florida Airport (LSC)
- Antofagasta Cerro Moreno Airport (ANF)
- Calama El Loa Airport (CJC)
- Puerto Montt El Tepual Airport (PMC)
- Iquique Cavancha Airport (IQQ)
- Rio de Janeiro–Galeão Intl Airport (GIG)
- Temuco Airport (ZCO)
- Buenos Aires Jorge Newbery Airport (AEP)
- Cali Alfonso B. Aragon Intl Airport (CLO)
- Montevideo Carrasco Airport (MVD)
- Sao Paulo Guarulhos Intl Airport (GRU)
- Balmaceda Teniente Vidal Airport (BBA)
- Florianopolis Hercilio Luz Airport (FLN)
JetSMART contact information
- JA IATA Code
- +56 2 27 31 8787 Call
- jetsmart.com Visit
Overview of JetSMART
Because JetSMART has its headquarters in Chile, it primarily operates flights to other cities within the country. However, the airline has started to expand its flight routes to include more international options, giving customers the choice of traveling to additional countries in South and Central America, like Peru and Argentina.
While this airline is not officially a member of an air alliance or group and does not have any existing codeshare agreements with other companies in order to share flight routes, it was created and is owned by the company Indigo Partners, a group that is known for having started many other international airlines, including Wizz Air, Frontier Airlines, and Volaris.
If you will be flying with JetSMART, there is one travel class for you to select for your seat, which is Economy. With an Economy ticket, you will be given basic amenities and services, including complimentary non-alcoholic beverages, the option of a light snack, a comfortable seat that is already pre-reclined, and the option of bringing both a carry-on and a small personal item.
This airline has a fleet that is made up of over 10 planes, all of which are Airbus. The company utilizes the Airbus A320-200 most frequently, as it is able to comfortably fit up to 186 passengers and can easily travel longer distances, making it convenient for both domestic and international voyages. The Airbus A320neo is another plane that is commonly used, but it is primarily reserved for shorter distances, such as traveling between two cities within Chile.
Flight status, cancellation and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.