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Passenger van |
Commercial |
4 locations in Mount Airy
Filters
Reviews
10.0 Wonderful
Apr 2024
One location in Mount Airy
3 locations in Mount Airy
Filters
Reviews
2.0 Poor
Jul 2020
Pros:
Nothing actually!Cons:
The prices were ridiculous, the van was dirty, kept warning it needed an oil change, reaked of CIGARETTES and was almost unbearable to drive from Winston-Salem to Charlotte with my mother in law in kids so we could get to the airport all together! Never again will I rent from y’all AND I will be contacting corporate office about my experience as well.2.0 Poor
Jan 2020
Pros:
The customer service line was fine and was able to answer my questions, however my requirements for rental were not clearly pointed out. I reserved a car for the next day but the pick up location I was referred to was an airport which wouldn't allow me to rent with a debit card without a flight reservation. Just too much red tape. Went to Avis and rented a car within 30 minutes.Cons:
Just went to Avis from the start; which is what I'll be doing in the future.6.8 Okay
Apr 2019
Cons:
No cruise control.2.0 Poor
Mar 2019
Cons:
Car was not available flat tire I missed the wedding parked car. They would not give me a refund. car was dirty. I will not use your website again hiryz does not care. I need a refund. I need to rent from sites whos about customer service.10.0 Wonderful
Mar 2019
Pros:
Yes -- fabulousCons:
the car was new and clean -- didnt care for the Versa -- it "drifted" too much on the freewy9.2 Wonderful
Mar 2019
Cons:
This location is tricky to find. It is inside Ian’s Body Shop. The entrance is through the upper level.One location in Mount Airy
Filters
Reviews
10.0 Wonderful
Oct 2018
Pros:
customer service was extraordinary.5.6 Fair
Mar 2018
Pros:
Convenient pickup and drop off locationsCons:
I think Avis could do better presenting their cars. A quick rinse & vacum goes a long way. The smell however...? Drive three hours in an ash tray:(2.8 Poor
Jul 2017
Cons:
The van I reserved was not available when I went to pick it up. I was overcharged for the vehicle after I dropped it off. Despite filling the tank, I was charged a $32 refueling fee. Took 4 separate conversations with customer service to adjust the charges and it still paid a higher than the rate I was told at the counter, "but there is nothing we can do about the representative giving you false information." The local facility is understaffed and the cooperate support / customer service is pitiful.8.8 Very good
Feb 2016
Pros:
Car was new, clean, great condition Drop off rate not heinousCons:
Customer service giving conflicting information via the international telephone hotline. Ended up speaking with at least three different people.One location in Mount Airy
Filters
Reviews
4.0 Mediocre
Apr 2024
6.4 Okay
Jun 2019
Pros:
Staff was nice. Car was clean. Service was quickCons:
The car was not filled full tank which I realized only after I started driving, but I re-filled it full tank before returning. I got cheated (and had to pay more in fuel) because of this. I could not wait to complain while returning since I had a flight to take10.0 Wonderful
Jun 2019
Pros:
All was easy .. could not have been better6.0 Okay
Jan 2018
Pros:
It got me there with no major issues.Cons:
It had been smoked in and it surprised the attendant whose cleaner didn't alert him. It felt like it was a car on the Log Ride at the amusement park so either the alignment was off or this is the scariest designed car ever.5.6 Fair
Oct 2017
Pros:
Short line checked out quickCons:
Girl at desk was rolling her eyes and slightly aggressive towards customer on phone.... no customer wants to see that. There was also an issue with a partial refund ( for the gas I put into the vehicle I had to return) for which I was dissapointwd to see her blame the previous employee that rented me the car. I ended up only getting part of a refund I was promised but dude that even bother mentioning as it was all I could handle. It's unfortunate paying less results in less customer care4.4 Mediocre
Jun 2017
Cons:
Dropping off in NC took 90 minutes! Computer was down, software antiquated, only one employee trying to deal with a bunch of pre-holiday rentals. Won't be using Budget in Winston again.Along with a 15 passenger van, rental companies in Mount Airy offer 7 passenger vans.
Pick-up location | Mount Airy |
---|---|
Car types | Van, Minivan |
Rental locations | 1 |
Airport locations | 0 |