Cons: I was told that on return of the vehicle I could charge the rental fee to a different credit card. When I returned the vehicle, nobody was at the desk and there was a sign directing me to put the key, etc. in the drop box. I called when I got home and was told by someone in Budget's office (not the local office) that I could not change the card then and that I would have to call back in 48 hours to do so.
Cons: Everything! Paid all that money that I Lost half because they wouldnt rent to me once I got there!!!
May 2 2017
Pros: The agent was courteous,friendly, and efficient. She made sure we had the vehicle we wanted and had it available clean and fresh and ready to go. The price was right as well. No problems at all and we were very pleased with the great service and experience.
Cons: No complaints except the taxes which were more than Hertz was charging for the vehicle. Something is terribly wrong when the government is getting more for doing nothing than a business charges for providing it's service and/or product!