8.0
Pros:Staff was friendly and helpful.Cons:The insurance prices are lower than most otehr companies, but still a rip off.Reviewed Aug 9 2019
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4.4
Pros:The staff was friendly and the shuttle was efficient.Cons:The suv I received was an old model with over 75k. The car I reserved was a “Jeep Wrangler or similar”. Certainly, I understand that the actual SUV will vary but I received was nothing even remotely comparable. A tiny, old Dahaitsu is just plain false advertising. They don’t even have any Jeeps!Reviewed Mar 16 2019
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7.6
Beware of the InsurancePros:The service was great, staff was helpful and prompt.Cons:It would have been nice to know the full price I'd be paying for a rental car before landing in this foreign country fully dependent on getting it. I felt very mislead by the pricing I was given in the reservation. In Costa Rica, insurance is required and this was never mentioned in the booking process. Therefore I ended up having to pay over $400 (with an extra $800 held) for the car I expected to rent for $83. I just thought that was very dishonest by the rental car company and the booking company.Reviewed Feb 15 2017
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