2.0
Car battery died and it wasn’t resolved for 4 days. Switched to Alamo and it was night and day. I’ll never use Avis again.Reviewed Apr 30 2023
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2.0
un desastre, nunca mas contrato ni con uds ni con avis nos quisieron cobrar cualquier cosa, me retuvieron 500 dolares que no me estan devolviendo, no pudimos contratar el auto perdimos mas de dos horas, malos modos y malos tratos una verguenza, nunca los voy a recomendarReviewed Apr 15 2023
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8.0
Pretty happy with the service including the shuttle to the airport. The location has a coffee machine on site which is nice for travelers, however, the trash can was way too full and the table where the sugar and cups were kept wasn't wiped. This area could be kept cleaner. All the rest was good.Reviewed Mar 23 2023
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2.0
Disappointing customer service: Never got an answer from Avis Costa Rica on the additional insurances despite few reminders. Cancelled the car rental booking and chose another companyReviewed Mar 14 2023
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10.0
Would have liked a little more clarity upfront on the total billing amount, otherwise it was a great experienceReviewed Mar 12 2023
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6.0
The car was great, clean and had a full tank. The efficiency of pickup and drop off is not very good. A lot of employees running around everywhere but only 1 at the counter.Reviewed Feb 27 2023
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2.0
They forced me to pay $250 for "mandatory insurance" on arrival without prior notification. They were extremely inefficient and it took 2 hours to pick up the car despite 3 desks being open and only 7 people ahead of me in line. I suffered a minor damage in the car in a parking lot which I promptly reported to Avis at the time, but the dealer was totally unaware of it and made me repeat the process which took 1.5 hours and nearly caused me to delay my flight. They then coerced me to sign a "legal document" in Spanish only (all other documents in English) which stated facts that I did not agree with and threatened to make me stay in Costa Rica for 6 months. Total scammers!Reviewed Jan 29 2023
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2.0
Bad customer service. Schedule for dropping the car was very inconvenient and caused me more dollar’s expenses. Very bad experience not recommend it.Reviewed Jan 27 2023
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2.0
The 35$/per day mandatory insurance and other fees should be included in the listed price. Extremely deceptive marketing tacticsReviewed Jan 27 2023
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2.0
They made you pay for an incredibly expensive insurance. Staff were unhelpful and rude.Reviewed Nov 3 2022
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2.0
Don¨t rent in Avis.Reviewed Oct 13 2022
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2.0
Worst rental in Costa Rica.Reviewed Oct 13 2022
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