2.0
Somebody crash me and leave it away. I call the insurance for nothing because at the finish I pay for all. The rob me 1000 USDReviewed Jan 19 2023
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9.6
Pros:Staff was very friendly and provided good travel informationReviewed Dec 24 2019
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10.0
Pros:The entire process was excellent. I've forgotten his name, but the Enterprise Manager at the San Jose Airport had me on the road in short order. Gabriel Vasquez, the Enterprise Manager in Belen, CR was instrumental in writing an extended contract for for our car and getting us back on the road in very short order. I'M A VERY HAPPY CUSTOMER TO DATE!Cons:Nothing.Reviewed Nov 15 2019
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7.2
Pros:The SUV we rented was great.Cons:The price we were quoted online was very deceiving. We were quoted a little over $100 online. However when we got to pick our vehicle up, even with the cheapest insurance, we paid well over $1000. The price needs to be more transparent when you book online. Once you arrive in a foreign country and need a car to get around, you really have no choice but to pay. Very disappointed that the amount quoted was so inaccurate.Reviewed Nov 10 2019
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5.2
Pros:Staff was greatCons:Our car was a total piece of junk. The rental was inexpensive but I had no idea we were signing of for what seemed like a 10 yr old beat up car.Reviewed Mar 16 2019
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10.0
Pros:The staff is very kind and the vehicle is in good conditions.Reviewed Mar 12 2019
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2.4
Pros:Nothing, the service was awful.Cons:I originally booked a rental 4x4 in late November to pick up in San Jose, Costa Rica. When we arrived we were told that no other 4x4 rentals were available even though another family showed up after us, was helped after us and received a 4x4. Enterprise originally offered nothing except to refundReviewed Feb 26 2019
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6.0
Invalid InsuranceCons:We arrived at the airport only to find that the 3rd party insurance offered through Kayak was not accepted and was not usable. We purchased insurance through Enterprise and will be canceling the charges for the 3rd party insurance. Dont offer it to consumers if it is not valid in that country. It effected trip budgeting as the 3rd party was about $65 and at the desk through the company it was about $180Reviewed Nov 29 2018
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5.2
So soPros:The car reservation was for $31 but I needed up paying $40 a day for insurance. It was ridiculous. Not to mention I ended up stopping at a service station and they checked all my fluids just for me to find out that the brake fluid was extremely low (dangerously low). This was concerning considering I was driving through mountains and steep cliffs.Reviewed Dec 17 2017
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8.0
Sticker shockPros:Had the reservation price tripled once the mandatory insurance was added on. It would be nice to see insurance prices listed on your website rather than being surprised first thing on arrival.Reviewed Jan 30 2017
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