Book Payless car rentals in Austin

Austin, TX
Dec 1 — Dec 8
Same drop-off
Austin, TX
Thu 12/1
Noon
Thu 12/8
Noon

Payless car rental prices in Austin

Economy$50/day
Compact$50/day
Intermediate$55/day
Standard$61/day
Full-size$61/day
Premium$61/day
Passenger van$115/day
Pickup truck$59/day
Intermediate SUV$64/day
Compact SUV$64/day
Standard SUV$69/day
Best rates found by KAYAK users in the past hours.

Pros

" was timely and pleasant"(in 182 reviews)
" cosmetically"(in 1903 reviews)
" at pickup."(in 630 reviews)

Cons

"The car smoke"(in 169 reviews)
"Will there again."(in 229 reviews)
"Have if booked"(in 2293 reviews)

Reviews for Payless in Austin

Overall Rating6.4 GoodBased on 92 reviews
Cleanliness
7.2
Comfort
7.1
Overall
6.2
Pick-up/Drop-off
6.0
Value for money
6.3

Recent reviews

Traveler rating
41
18
22
28
3
Find reviews that mention:
6.0
We stood in line to pickup the car longer then the length of the flight! More than 2 agents is a must at peak hours! Otherwise, clean and comfortable car.Reviewed May 15 2022
review fromkayak
2.0
Unfortunately I never got my rental. Arrived when I was suppose to pick up in Austin TX. They were having system problems. Waited in line for hours. Missed my appointment. Ended up having to stay the night in TX and reschedule for next day. Called to try and get refund or credit, nothing they can do. Very poor service. I get it isn’t their fault but there were 200+ people in the same boat. Many of us walked away. Forgoing our rentals. The cars never left, yet the company keeps our money. Does that seem right, I don’t think so regardless of a “non-cancellation reservation” or not. Will steer clear from them in future and recommend you do the same. Disappointing.Reviewed Apr 12 2022
review fromkayak
10.0
Had to use Payless when my normal car rental place was out of cars. It was fine, did not take very long at the desk or to get the car in the garage. Definitely would not hesitate to use them again if needed.Reviewed Mar 9 2022
review fromkayak
2.0
I pre booked and paid for my rental but when I arrived at the airport to pick up the car the Payless counter was closed. Customer were sent to the budget counter which was also closed and directions were given to go to the Avis counter. Therefore ALL Avis, Payless and Budget customers were waiting in the same extremely long line. I stood in the line for 45 minutes and 4 people were helped. If I would have waited in line I believe it would have taken me between 2-3 hours to get the rental car I had already paid for. I ended up having to rent a car on the spot through a different rental company as I was in town for a funeral and could not simply wait in line for hours. I do not know if everyone in line had pre-booked and pre-paid but if so I would recommend having an option for those customers not to have to wait in an excruciatingly long line. It remains to be seen if I am able to get a refund for the Payless rental I paid for because I did not actually ever get a rental car through them. Overall I would not rent through Payless again in the future.Reviewed Feb 23 2022
review fromkayak
2.0
Waited in Avis line for 1.5 hours for car. Then returning charged for full gas charge when I filled it.Reviewed Feb 22 2022
review fromkayak
8.0
quick check in, friendly staff, car was clean, except for windows, which were filthyReviewed Feb 15 2022
review fromkayak
4.0
Descent initial cost and car was nice. We found beer in our glove compartment on day 3 and I’m not happy that it was recommended at the counter to get the toll coverage and then we really didn’t need it. The cost of it was no where near what the tolls would have been. We knew nothing about tolls so we just relied on advice. The gal was great to work with. Very friendly and patient. We waited in line for close to an hour and she took time with each person and was cheerful.Reviewed Feb 7 2022
review fromkayak
2.0
They had a few hour wait to get a car due to computer outage... And not kind about itReviewed Feb 5 2022
review fromkayak
2.0
No one at Payless counter. Signed directed me to the Budget counter. 40-50 people waiting in line with only 2 agents assisting with cars. Terrible customer service!!! Walked away and took an Uber ride.Reviewed Nov 8 2021
review fromkayak
4.0
I rented a Jeep Cherokee and paid for that class of vehicle due to size and 4 wheel drive capability needed. We arrived at the Austin Airport at 1:30, went to the payless counter, agent said I had an 'Open Rental"?? Not sure what that meant and took several minutes to get a manager to overide this error in the system. Finally got the voucher to pick up the vehicle and found us standing in another line (Express pick-up) for anothe hour in the garage to get our vehicle. Finally we went to get our vehicle and the agent there tried to give me a Jeep Compass ( a lower class vehicle, not sure it has 4 wheel drive??). We explained that we selected and paid for a Jeep Cherokee or similar vehicle and couldn't take the lower class Jeep Compass, he then said we'd have to go back and wait longer until he could fine another vehicle. We waited another 20-30 minutes, now 90 minutes just to pick up a rental vehicle!! This delay caused us to miss a lunch appointment with other family members (who flew in on the same flight and rented fro Hertz and got their vehicle in 15 minutes!!! What a shame this process is so slow that we can't enjoy our vacation due to the huge delay and difficulty trying to rent from you. I still have a $250.00 charge pending on my credit card today and didn't receive an email receipt??? Not a great customer experience and I hope this really gets looked at to help Payless improve their process and delight the customers so they will come back. Please contact me if you have any questions or need more information . Thanks!Reviewed Nov 8 2021
review fromkayak
2.0
The line at the car rental in Austin was so long that I could not even get the car or I would have missed my meeting. I waited an hour and half before leaving the line that barely had moved. It would have been at least a 3 hour wait. This is unacceptable customer service and I want a refund.Reviewed Oct 27 2021
review fromkayak
2.0
The car was comfortable, the drop off was seamless and easy and I loved that there were unlimited miles. The car WAS NOT cleaned when we picked it up — we found fingernails and trash scattered throughout the vehicle. We also waited in line for 5.5 hours because the Payless counter was closed, as were other counters. So about 4 different rental car customers were being triaged through one line. I paid for a 2-day rental and by the time I got the vehicle, I had less than 24 hours left until I had to return it. I will not be booking with Payless again.Reviewed Oct 27 2021
review fromkayak

Where can I find Payless car rentals in Austin?

3819 Presidential Blvd, Payless car rentals

Address

3819 Presidential Blvd

Hours

Monday08:00 - 23:00
Tuesday08:00 - 23:00
Saturday08:00 - 23:00
Thursday08:00 - 23:00
Sunday08:00 - 23:00
Wednesday08:00 - 23:00
Friday08:00 - 23:00

Phone

+1 512 961 5295

Good to know

Most popular location

3819 Presidential Blvd

Most popular car type

Luxury

Average price

$85/day

Good deal

$73/day

Top tips for renting a car from Payless in Austin

  • 25% of our users found rental cars from Payless in Austin for $73 or less.
  • Luxury rental cars from Payless in Austin are around 18% cheaper than other car types, on average.

FAQs about renting a car from Payless in Austin