Book Payless car rentals at Chicago Midway Airport

Chicago, IL - Midway
May 23 — May 30
Same drop-off
Chicago, IL - Midway
Mon 5/23
Noon
Mon 5/30
Noon

Reviews

Overall Rating6.6 GoodBased on 58 reviews
Cleanliness
6.7
Comfort
7.0
Overall
6.5
Pick-up/Drop-off
5.8
Value for money
6.8

Recent reviews

Traveler rating
12
8
5
11
0
Find reviews that mention:
9.6
Location by Midway was greatPros:The drop off went smooth and the employees at the location by Midway airport in Chicago were very sweet and helpful.Reviewed Dec 18 2017
review fromkayak
2.0
Pros:Never AGAIN!Cons:NEVER AGAIN! This was booked less than a week before for car to be picked up on the Wed eve of Thanksgiving. They failed to disclose that they were not located with the other rental car companies at the airport, and that you have to take a 2nd shuttle that you call for to get to their lot. I started calling at 4:30pm and after 30 minutes of calling with no answer (once someone answered and hung up the phone), I took a cab to their lot only to find they were closed!!!! Took cab back to the airport and rented from Alamo, and the charge ended up being $110 less then Payless for the 3 day rental.Reviewed Nov 26 2017
review fromkayak
6.8
Pros:Late model car provided. Quick check-out, check-in.Cons:Surprised by non-airport location. Long wait for pickup vehicle. Off-airport location with 5:00 pm closing time weekdays. Car needed exterior wash.Reviewed Jun 11 2017
review fromkayak
7.6
Pros:Clean car. Quick return. Good value.Cons:Pick up/return not with other companies.Reviewed May 31 2017
review fromkayak
7.6
Heads up for Midway, you need to take 2 different shuttles to rentalPros:The price was affordable...staff was pleasant. Car was clean.Cons:They don't tell you that you have to take a second shuttle from the first shuttle at Midway. The pick up office is so tiny, my luggage had to be brought in each piece at a time, since it wouldn't fit through the doorway. Only 2 people could wait in the office, it was so small. The parking lot does not have a drive to drop off car, so you just park it anywhere. No one tells you to write down your own mileage and bring it to the desk.Reviewed May 24 2017
review fromkayak
9.6
Great CarPros:Clean well maintained and comfortable. Drove to NYC and back to Chicago for a wedding and was very happy.Cons:Drop off was a bit long but not due yo employees but very rude customer. Handled well by person checking us in.Reviewed Apr 13 2017
review fromkayak
4.8
You get what you pay for?Pros:Chevy Malibu was nice driving car. Price was great.Cons:Got to rental office. Place packed, except no one from Payless around. Very disorganized. Long wait. Finally got car -- not the cleanest but we just wanted to go by then. Realized the odor we smelled was smoke. Yuk. Next day we found French fry holders, a plastic cup and food wrappers under passenger seat. Washed rear window while getting gas only to discover the grime was on the inside. Also, no mention of GPS, toll tag, extras, etc while checking out car. Would have been nice to know about some of that stuff, especially due to toll roads around Chicago. The drop off wasn't much better than pick up. One agent, packed small office. All in all you are getting what you pay for. Decent car, bare bones customer service. Be prepared to be underwhelmed.Reviewed Apr 11 2017
review fromkayak
5.2
A dirty car with a bad tirePros:First car was very dirty, and while I was driving the front left tire blew out. When I traded it for another car, the service rep. told me it had had a slow leak prior. They should NOT have given it to me! The replacement car was newer, cleaner, and nicer. But the hassle (and potential danger) was upsetting.Cons:I think I already explained, above. I will give credit to the very helpful representative at the O'hare location, who helped me replace the bad car from the Midway location.Reviewed Apr 9 2017
review fromkayak
8.4
To pick it up...I waited at the counter before I was even acknowledgedPros:Overall I was happy...but of coarse when I arrived I stood at the counter a while before anyone said anything... I made sure that the associates knew that I was there and still was ignored...Reviewed Mar 31 2017
review fromkayak
7.2
Cons:The car had a few stains in the seat at pickupReviewed Mar 28 2017
review fromkayak
8.8
Pros:The car was clean and because I handled the arrangements online, it was a hassle-free process.Cons:The computers were down and so I had to go to 55th street and conclude my transaction with the parent company. It would have been nice to receive a heads up, as 55th street is a good distance from 47th street. I do, also, wonder why the taxes and fees inflate the cost of rental, to twice the price that was quoted!Reviewed Mar 17 2017
review fromkayak
2.0
Cons:The office was CLOSED at 5:00 when I asked for a 5:00 pickup...... terrible communication and NO coordination at the airport......the shuttle bus had NO information on this agent and said just go to Avis...."they'll take care of you. When I approached the Avis counter, they informed me that this outfit had many problems...I had to purchase a walk-up rental from Avis......terrible experienceReviewed Mar 15 2017
review fromkayak

Payless car rentals near Chicago Midway Airport

5401 West 47th Street, Payless car rentals

Address

5401 West 47th Street

Hours

Thursday07:00 - 17:00
Tuesday07:00 - 17:00
Wednesday07:00 - 17:00
Friday07:00 - 17:00
Saturday07:00 - 17:00
Monday07:00 - 17:00
Sunday07:00 - 17:00

Phone

+1 708 728 0237

Top tips for renting a car from Payless at Chicago Midway Airport

  • Economy rental cars from Payless at Chicago Midway Airport are around 61% cheaper than other car types, on average

FAQs about renting a car from Payless at Chicago Midway Airport