Reviews for Payless in Chicago
- All reviews 100%
Oct 24 2016
Best value at Midway!
Pros: friendly and prompt service!
Oct 24 2016
Pros: Staff and location were organized and ready. Staff was extremely helpful and polite. Perfect experience.
Sep 7 2016
Pros: Inexpensive staff at MDW was nice. Staff at ORD was okay. Good value for money
Cons: it was complicated to get to Payless at MDW. There were no instructions in the confirmation email except to say it was off airport. Poor signage on where to catch the bus. I wasted a lot of time and was aggravated by the lack of direction.
Aug 9 2016
Bait and switch price!
Pros: The car was clean
Cons: First they tell me the deposit if I were to use my debit card (instead of a credit card) is $125. But when I got to the place, they said, "oh no, it's $350"! At drop off they tried to overcharge me by $20, and tell me that the price I was quoted in my confirmation email was just an "estimate", when the email clearly stated it was my rate+taxes and fees. While I was settling the bill the shuttle driver announced he couldn't wait for me to take me to the airport. So I had to wait for him to come back. I almost missed my flight. I will not be using them again. Not worth the pennies you "save".