Book Payless car rentals at Lihue Airport

Reviews

Recent reviews

Traveler rating

Excellent

22

Good

8

Okay

11

Mediocre

6

Poor

0

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car was cleangreat price

car availablegreat value

get the carcar was dirty

friendly staffsaid they would

customer service

2.0

Pros:Staff was mostly friendly.Cons:The company needed more service agents. We waited in line for over an hour for our rental. We were 8th in line.Reviewed Jul 1 2021

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8.0

Pros:The drop-off attendant was very friendly and helpful, and got us checked out quickly.Cons:The counter person (at pick-up), was not very friendly, and was difficult to understand. I wasn't given the opportunity to inspect the car - he just handed be empty damage assessment tried to get rid of me. When I insisted on the inspection, he tore off the top page of the form, so there would be no duplicate, and sent me off to fill it out on my own. The car, not the one we we ordered, was well-worn, with lots of chips and scratches and tiny dents, so I filled the card completely. When I brought it back in to verify the issues, he tried to send me away again. But when I complained that there was no official record of the existing damages, he put his initials on the form I had, claiming that would be enough, and waved me off again. Once he'd gotten my credit card info, and had given me the keys, he only seemed interested in trying to get rid of me. Not at all a pleasant experience.Reviewed Jun 29 2021

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6.0

Pros:The drop off was super easy.Cons:Understaffing at the counter meant that we waited in line for two hours to pick the car. To cover up the fact that they did not have the compact car that we reserved they pushed us to take a convertible with no rear folding seats so we could not fit a surf board in the car. The agent did not mention this even when we asked if a surfboard would fit in the car.Reviewed Jun 15 2021

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2.0

Pros:No, they were not Helpful with the vehicle could not hold for us Flight delayReviewed Jun 14 2021

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8.0

Pros:Price and valueCons:Wait time wa horrendous. 3 hours to pick up a rental car is ridiculous especially with a reservation made many months in advanceReviewed Jun 12 2021

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2.0

Cons:Too expensive... Prices were jacked way up, and pick up counter was only staffed with one person. Car was clean and comfortable. Drop off was swift.Reviewed Jun 11 2021

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8.0

Pros:It was easy drop-off, but really not a good pickup experience. I had to call the 800 number as there were no agents available a the desk, only to find out I should have gone to the Avis Budget counter. Maybe unique to Lihue - but really poor communication.Cons:The communication on where to go to check out the car was poorly displayed and unclear. There was no one at the Payless booth so you just had to go to one of the other booths. the need to improve the signage.Reviewed Jun 9 2021

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8.0

Pros:The drop off was very easy. Unfortunately pick up took over an hour and we were near the front of the line. Only 1 person was working the counter for a Memorial Day weekend.Cons:More service people at counter to help customers get their cars after a long flight.Reviewed Jun 5 2021

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2.0

Pros:I cried.Reviewed Jun 3 2021

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2.0

Cons:Waited in line for over 2 hours to receive my car. One person was working behind the desk for 50 customers while other employees watched and chatted. Truly terrible.Reviewed May 24 2021

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4.0

Cons:It was over a 2 hour wait to pick up the car.Reviewed May 24 2021

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4.0

Cons:Horrible trying to get a car then flat tire the first day. No support, no tire replacement details, had police call in order to get them to respond to us. Brutal.Reviewed May 23 2021

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More

• 7.0 /10Avis Car Rentals at LIH
• 9.0 /10National Car Rentals at LIH
• 6.9 /10Budget Car Rentals at LIH
• 6.1 /10Hertz Car Rentals at LIH
• 6.9 /10Advantage Car Rentals at LIH
• 7.1 /10Thrifty Car Rentals at LIH
• 9.0 /10Alamo Car Rentals at LIH
• 9.5 /10Enterprise Car Rentals at LIH
• 6.3 /10Dollar Car Rentals at LIH
• 6.8 /10Economy Rent a Car Car Rentals at LIH

• How much does it cost to rent a car from Payless at Lihue Airport?

  On average a rental car from Payless at Lihue Airport costs $111 per day.

• What is the most popular rental car from Payless at Lihue Airport?

  Standard (Ford Explorer or similar) is the most frequently booked rental car type from Payless at Lihue Airport.

• Where can I find Payless car rentals at Lihue Airport?

  3285 Hoolimalima Place is the closest Payless rental location to Lihue Airport. The telephone number for this location is +1 808 245 9395.

• Does Payless offer shuttle or airport pick-up services from Lihue Airport (LIH)?

  Yes