10.0
Overall great experience, however the windshield wipers we a bit warn causing some visibility issues when driving in the rain.Reviewed Mar 14 2023
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2.0
3.5 hour wait for car.Reviewed Oct 22 2022
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2.0
Car I reserved they didn’t have.Reviewed Apr 11 2022
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4.0
Pick up process was horrible. After we arrived, we found out that Avis closes at 5 so Budget handles cars for both. 2 agents and at least 30 people picking up cars-it was a 2 hour process. Agents were pleasant just so short staffed. Drop off was fine. Car was fine, too, if on the small side.Reviewed Mar 20 2022
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4.0
The car had a lot of miles. It was quite dirty inside. The outside had lots of dings. It rattled over every bump, no matter how small. The price was outrageous.Reviewed Mar 6 2022
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10.0
Easy in and out. Friendly. Close to terminal. Loved the KIA!Reviewed Dec 3 2021
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10.0
Pros:The check in cashier was super sweet. Had lots of great travel advice, understood that we were tired from our flight and gave top notch customer service.Reviewed Dec 23 2019
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4.0
Pros:First car needed maintenance. They should have known this. The battery died in the parking lot.Cons:Car might have worked.Reviewed Dec 17 2019
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8.0
Cons:Rental car pick up had a very long lineReviewed Jul 9 2019
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10.0
Pros:Is was easy to get and returnCons:They were superReviewed Apr 7 2019
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8.0
Double price when cruise ship arrives.Pros:Car was clean and nice full of fuel and ready to go. Process was fast and easy. Service and car were great, no complaints.Cons:When I priced out the same car the day before it was half as much. My fault for not reserving it then I guess. I just don’t like price gouging. Even under the guise of supply and demand.Reviewed Apr 7 2018
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4.8
I do not recommend Avis in LihuePros:Car was very comfortable and had no issues with operations.Cons:Pick up and drop off was chaotic, customer service was very poor. Picking up the car took an hour because of long lines and slow service. It was clear they were backed up and did not have enough vehicles clean and ready to rent. Drop off was also poor, the return area was poorly marked and the attendant did nohad promptly acknowledge us or assist in directing us for our return.Reviewed Apr 1 2018
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