Book Payless car rentals at Norfolk Airport

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1

Very good

1

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6.0

Sorry, I sent the review to the wrong group. Dr. Joseph JonesReviewed Apr 13 2022

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6.0

The van itself was fine and pretty clean. Drop off was easy. The scheduled pick up at 9am on a Sunday took more than an hour and a half to have the vehicle, which then threw off my departure time. There was not a long line or wait. Just not enough staff and no progress made as to getting my rental.Reviewed Dec 22 2021

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2.0

Didn’t get carReviewed Nov 7 2021

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1.9

The receipt gave ORF as the site to pick up the car; but the address stated was on Military Circle. So where do I go. I went to the address. The place looked like it had been closed for awhile. So i get to the airport and have to ask each company if the deal with Payless. Budget does. They don’t have a convertible….haven’t had one all summer. BUT THE WEBSITE OFFERED ME A SILVER VW BEETLE CONVERTIBLE!!!!!!! Whatever happened to customer service AND INTEGRITY? “In fact we haven’t had any cars all summer!!!! But we couldn’t shut the website down.” WHAT???Reviewed Oct 10 2021

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10.0

Where to rent the car in the airport was confusing. Need a sign by Budget and AvisReviewed Sep 28 2021

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1.9

They were closed. Had to find another car rental place!! Horrible experience.Reviewed Aug 30 2021

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1.9

No notice that the pick up location was closed.Reviewed Jul 26 2021

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7.9

No Payless counter at Norfolk airport. Finally found out after much consternation that the Avis counter took care of Payless rentals. There was no signage to that effect. Not a good start. One final surprise was a $200 contingency fee hold back added to the pending charge. How about letting the customer know before hand how much the hold back fee will be so that there’s no shock when checking your credit card account. The car, a Kia K5 LX, was great.Reviewed Jul 18 2021

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5.9

Easy pick-up and drop offReviewed Jul 10 2021

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1.9

The Payless office is 10 min away from the airport. When we got to it, there was a printed paper in the window saying they were closed, and to go back to the airport and check in at Avis. They could have easily sent an email or text or posted a sign at the airport. Avis said that office (listed on the confirmation email) had been closed for a year and a half.Reviewed Jul 9 2021

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8.0

Pros:Clean new car. Easy return.Cons:Poor signage that Payless is really budget/Avis. This should have been communicated ahead of arrival. Also only one computer could process pays at the Avis/budget counter so there was a long line of all of the Payless customers while the other open associates stood around.Reviewed Jul 6 2021

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4.0

Pros:There was no Payless booth in airport had to figure out that Avis /Budget was sponsoring them. First car I was given had cigar/cigarettes burns in it… the receptionist acted like I was wrong for wanting a different car because the car was damaged an Smokey an I can’t stand cigarettes/cigars periodCons:They need to inform people they are sponsored by other rental car company in airport and monitor the car of car.Reviewed Jun 19 2021

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More

• 7.4 /10Enterprise Rent-A-Car Car Rentals at ORF
• 6.2 /10Avis Car Rentals at ORF
• 9.8 /10National Car Rentals at ORF
• 5.8 /10Budget Car Rentals at ORF
• 5.9 /10Dollar Car Rentals at ORF
• 5.8 /10Hertz Car Rentals at ORF
• 5.7 /10Thrifty Car Rentals at ORF
• 7.0 /10Alamo Car Rentals at ORF

• How much does it cost to rent a car from Payless at Norfolk Airport?

  On average a rental car from Payless at Norfolk Airport costs $57 per day.

• What is the most popular rental car from Payless at Norfolk Airport?

  Economy (Hyundai Accent or similar) is the most frequently booked rental car type from Payless at Norfolk Airport.

• Where can I find Payless car rentals at Norfolk Airport?

  3444 North Military Highway is the closest Payless rental location to Norfolk Airport. The telephone number for this location is +1 757 855 0977.

• Does Payless offer shuttle or airport pick-up services from Norfolk Airport (ORF)?

  Yes