Find reviews that mention:
10.0
Great carReviewed Jun 1 2023
review from![cheapflights]()
10.0
Easy check in and out. Friendly and courteous serviceReviewed Mar 19 2023
review from![kayak]()
4.0
The car was filthy and had roaches. It took a long time to get support on the phone. The drop off was easy and the drop off staff was polite and genuine about the car’s condition when I returned it to them.Reviewed Mar 16 2023
review from![kayak]()
8.0
At no point was I informed of an additional $244 required for an authorization hold. I paid for the vehicle upfront, through Kayak. My receipt from Kayak only stated an additional $44 was needed at pickup for taxes and fees. If you do not have the additional unknown funding for authorization, and use a bank card, they up it to $500 for the authorization hold. Without the additional unknown funds, you are unable to rent the vehicle. While dropping off the vehicle another customer was in tears over not having additional room on a credit card for the authorization.Reviewed Oct 24 2022
review from![kayak]()
10.0
Great car, clean, new and great pricing ( convenient in-airport pick up and drop off).Reviewed Sep 5 2022
review from![kayak]()
6.0
The first day of my price check, it was $60/day. The next day, when I was ready to buy, it was $125 and up???????Reviewed Jul 20 2022
review from![kayak]()
2.0
DO NOT RENT FROM THIS LOCATION. There is no toll package and you will be charged $15.00 for every toll you go through. There are many tolls around Rochester and there are no cash payment options. So, if you drive anywhere, you'll be looking at at least $30 dollars in administrative fees. I will NEVER rent through Dollar again, especially from this location. 0 stars, avoid at all costs.Reviewed Jul 14 2022
review from![kayak]()
2.0
2 hour delay waiting for carReviewed Jul 13 2022
review from![momondo-kyk-wl]()
2.0
I canceled my reservation 3 days in advance..You Owe me my deposit of $198.00 or more..Please return my Deposit to my Credit Card on File..Joan HennessyReviewed Jun 14 2022
review from![kayak]()
4.0
Waited in line for an hour, dollar didn’t even have a booth open, had to pick up from another agency. Oil needed changed upon pick up.Reviewed Jun 12 2022
review from![kayak]()
2.0
Car was not available for me when I arrived. Car was given to customers who booked on Dollar website onlyReviewed Jun 7 2022
review from![kayak]()
10.0
Overall great experience. Did find 2 soda containersReviewed May 21 2022
review from![kayak]()