Find reviews that mention:
2.0
Pros:Car was fineCons:Over a two hour wait to get the car. All of the rental car companies at the airport were closed including Budget. We all had to wait in one long line and then wait with many many other people for a car to be ready.Reviewed Jun 6 2021
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8.0
Pros:Yes.Cons:Vehicle could have been cleaner and wait time was too long.Reviewed May 2 2021
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4.0
Pros:Yes the staff wasn’t the problem.Cons:Charged a lot for a car that smelled very strong odor of cigarette smoke. It gave me a headache the the three days I had it. Also my daughter felt ill due to the strong odor. I would have returned it but it was way after midnight. Also about 20 people in line after me. I had a two hour trip to my destination so I sucked it up. What bothers me the most I noticed when I was waiting In line that they supposedly charge 400$ for cleaning fee if someone smokes in their cars.Reviewed Apr 26 2021
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2.0
Cons:When got to airport Budget didn’t have any cars with 10 to 15 others waiting also after waiting an hour went to another rental company. That’s why I reserved before you would think they could count reservationsReviewed Apr 21 2021
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10.0
Pros:Pickup was very easy. I had concerns as I was renting with a debit card but once I showed my itinerary, the rental process went quickly.Reviewed Apr 19 2021
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2.0
Pros:Cheap.Cons:First car immediately had problem. Service soon message continuously appeared, drivers assistance camera blocked messages continuously appeared, rear tire would not hold air and I had to spend money twice to have it filled up, and the inside of the car was not clean at all. Called to replace vehicle, was told there were multiple vehicles at my closest location and that I did not need to do anything else. Arrived at the location (50 minutes away) for them to tell me there were no vehicles.Reviewed Dec 7 2020
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10.0
Pros:The staff was great! good knowledgeable people!!Reviewed Oct 21 2020
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4.8
Pros:on part was nice was the drop off Keith was the person at the pickup he won,t friendly at allCons:when ask for full size make sure you have one so your people don,t be trying to pass off you to a nother vehicle .every time i go to pickup from budget the always want put in a SUVReviewed Aug 22 2020
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8.0
Pros:Staff were professional but not particularly friendly on this trip - better on prior tripsCons:Car was new, but not very comfortable (Ford Ecosport)Reviewed Aug 2 2020
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7.2
Cons:Not clean and someone smoked inside the car before us and the smell was too strong.Reviewed Aug 2 2020
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8.0
Cons:The car couldve been cleaned before we got it from them and the smell of marijuana couldve been taken out of it. That was the only thing wrong with it.Reviewed Jul 6 2020
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2.8
Pros:Only 1 thing - price was reasonable.Cons:Budget counter closed. Referred to Hertz counter. Reserved small SUV. Got the keys and went to the garage to get my SUV which was a PICKUP TRUCK. Went back to counter in garage to request a small SUV as ordered. Rude Hertz person said go back to counter inside. Inside Hertz person said that is all they have (had many other vehicles and I said I would accept a sedan or larger SUV) and it is the same class as an SUV. When I told her I have luggage that will have to go in the back of the truck and that it was raining, she said I would have to wait for another vehicle. Waited for about 20 mins and she said they had one(actually had about 20 of them - I counted) which was in the Hertz aisle vs Budget aisle. That SUV had strong smoke odor and we were so frustrated we decided to keep the car but get the smoke odor marked on our contract. Rude garage counter person scribbled that note on our contract and threw it back at us. EXTREMELY RUDE SERVICE FROM BOTH INSIDE AND OUTSIDE COUNTER PERSONS.Reviewed Jun 24 2020
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