Payless Luxury Car Rental Norfolk
Same drop-off
Noon
Noon
Here is why travelers choose KAYAK
Save up to 38%Compare multiple travel sites with one search.
Free to useThere are no hidden charges or fees.
Filter your dealsFilter by car type, brand and more. Instantly customise your results.
Book with flexibilityUse our "free cancellation" filter for maximum flexibility at no extra cost.
Cheap Payless luxury car rentals in Norfolk
| Premium |
| Premium SUV |
| Luxury |
| Luxury SUV |
| Luxury coupe |
| Luxury station wagon |
FAQs about renting a luxury car from Payless in Norfolk
How many luxury car rental locations does Payless have in Norfolk?
Payless has 1 luxury car rental locations in Norfolk. Take a look at our Payless luxury car rental location map to find the best Payless luxury car rentals in Norfolk.
Payless customer reviews
5.1
Based on 35 verified guest reviews
5.9Comfort
5.7Value for money
4.7Pick-up/Drop-off
5.5Cleanliness
Pros +
Cons -
Traveler rating:
Sort by:
Date
Cons:charged extra fee and given unrequested car
Cons:I used this company because they offered me the cheapest price but because of the number of surprise charges they ended up being very expensive. I will not use them again.
Cons:They gave me a dirty car. They wouldn’t let me cancel the rental and they promised me money back and I ended paying the full price
Pros:In Norfolk, Payless picks up the customer at the airport then drives about 3 minutes to the Payless location where the rental contract is signed and the vehicle is received. When the vehicle is returned to Payless, they shuttle the customer to the airport and drop off, curb-side, at departures. I love that I don't have to navigate through airport traffic or have to haul my luggage through the parking lot(s). The vehicle they issued was clean, a newer model, and in great condition. The whole experience was really easy, and they were so nice.
Cons:They have demonstrated excellent customer service and prices (I've rented with them 3 times in 2 years), but the curb-appeal of the business and the lobby first made me wonder if the place was a here-and-gone business. I tend to develop a level of trust toward a business based on the upkeep of a place.
Cons:the car was in bad shape... no one cleaned it out after the previous renal and I believe because the vehicle was in poor shape and was never picked up for cleaning or maintenance, someone just rented it back out again. the young lady who checked me in however was very pleasant and quick with the paper work so that I could get on my way.
Cons:They were closed at the time I requested the vehicle via Kayak so I had to go somewhere else
Pros:The actual car was nice
Cons:Waited 30 minutes at the airport for a shuttle. Tried calling local office, but the phones didn't work. Caked the corporate office 3 times to try and get assistance to no avail. When the shuttle finally arrived, he was only able to take 2 of us to the rental car office. He left 3 very irate customers behind
Cons:Flew on emergency basis from Oregon to Norfolk Virginia on Thanksgiving day to see 94 yo mother in emergency room hospital. Had reservation through Yayak. No car available. No answers from Payless. No hope.
Pros:Free shuttle
Cons:I got tricked and cheated by representative at check in. I didn’t have my glasses because my luggage was lost and wanted to confirm that my price was same as confirmation ($163) and that we did not want any additional charges or services. She said yes and to sign and initial so I trusted her and did. Go to drop off the car with my glasses because I finally got my luggage and didn’t understand the bill and why it was $200. Representative told me that she “didn’t have time” to explain the bill to me and if I wanted to ask questions to call customer service because she had more important things to take care of. Completely rude. Went to call customer service and they just wrote a claim to be responded via email. Responded with the same exact thing the person on the phone told me then when I wrote back... no response? The car was so poorly taken care of and I got a non smoking car and the car smelled of cigarette smoke attempting to be covered up. Absolutely horrible experience. And still continuing because customer service will not respond. I hate feeling tricked, especially trusting someone when I can’t read the print without glasses.
Cons:Nothing, place was dirty, but mostly I couldn't rent car because you don't take debit cards.
How other luxury car suppliers in Norfolk scored
- 8.6 /10Alamo Luxury Car Rentals in Norfolk
- 5.1 /10Avis Luxury Car Rentals in Norfolk
- 5.0 /10Budget Luxury Car Rentals in Norfolk
- 6.2 /10Dollar Luxury Car Rentals in Norfolk
- 8.5 /10Enterprise Rent-A-Car Luxury Car Rentals in Norfolk
- 5.7 /10Hertz Luxury Car Rentals in Norfolk
- 8.0 /10Thrifty Luxury Car Rentals in Norfolk
Where can I find Payless luxury car rentals in Norfolk?
Address
3444 North Military HighwayHours
| Monday | 09:00 - 18:00 |
|---|---|
| Tuesday | 09:00 - 18:00 |
| Wednesday | 09:00 - 18:00 |
| Thursday | 09:00 - 18:00 |
| Friday | 09:00 - 18:00 |
| Saturday | 08:00 - 12:30 |
| Sunday | 09:00 - 18:00 |