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The beds were very comfortable. There is a great Indian restaurant on the premises. The temperature controls were very good. The TV was nice and big. The sink was pretty small, and some of the trim could be touched up. There was no closet.
Great location for traveling. Lowest price. Wifi worked great. Room was tiny, everything is old and worn down. Stairs/door were rickety.
The indoor pool Paid a lot of money for really nothing. The room was nice but that was it.
Nice room, comfy bed. Clean room. Nice lobby and halls and TV. Good location. Shower drain was blocked. One of two employees was not very polite or helpful (checking in), second of two employees was nice (checking out). Pool was dirty, water low. Loud children in the halls.
It was clean and friendly Check out time should be 12
Bed was one of the most comfortable I've ever stayed in. Room was large, comfortable and beautiful. Staff was awesome. The shower is a HORRIBLE design. It has a fixed glass wall that covers half of the opening. The controls are under the shower head, so you have to stand inside the shower to turn it on. Seriously. I have long arms, but couldn't reach the controls without being in the shower. No avoiding getting wet in the process, no way to adjust the water before you do so. I first was shocked with freezing cold water. I then was scalded with blistering hot water. It was only a moment before I got it adjusted, but By then, my flesh hurt. And because the shower is enclosed with a fixed glass wall, halfway, the floor got flooded with water.
Saw Kurt angle The showers were a little strange.
fitness room comfy king bed shower good pool area - dingy
Front desk staff was very helpful and polite. Hotel was a little worn down, bed pillows were terrible. There was a lot of noise from a group of people yelling and partying in the hallway late at night and we also were in the room next to an unruly individual and ended up with hotel security coming up to defuse the situation. Please see email that I previously sent this morning. We would never use this hotel again.
Nothing Went there for the pool for the kids. Was closed. They never offered to call when it opened
Good staff, clean comfortable updated rooms.
Easy modern clean Parking is tight
I didn't like the heater in the room was very noisy and the chair in the room was dirty
Hilton Honors floor. Restaurant was good. I didn't have the buffet like most guests. The kitchen made me a custom omlet and did a good job.
Can only say perfect
The bed was not comfortable. Since my husband is heavier, I slept "rolling" to the center. Very stressful on the body. Responding to the next question, this is the only "upscale" hotel/motel in the area. That said, there was a problem with hot water in the shower being consistent. It was unpleasant having the water "dying out" to cold several times over the course of the shower. The shower heads were cheap and sprayed water into a wide circle, therefore not much water reached ones body.
Location and it was clean
It was big enough to accomodate nicely, a large group utilizing many rooms. Reservations were made for a Double Suite because we were told it contained two beds. We were given a King Suite on our arrival which has one bed. We were not informed beforehand, and were told at the front desk there was not a Double Suite available.
attended a wedding no
We stayed at the Ethan Allen hotel twice while we were traveling recently. We absolutely loved everything about it. The staff were very welcoming and made sure that we had everything that we needed. The rooms are nicely decorated with Ethan Allen furniture. The beds are to die for and are comfortable beyond belief. Our room even had a Keurig which made us feel right at home and certainly beat the standard hotel coffee pot. We will definitely stay at The Ethan Allen hotel whenever we are in Danbury, Connecticut.
Location convenient to Charles Ives Center Do not disturb means "do not disturb" ...first day housekeeping called to ask if we wanted rooms made up. If we did, we would have put the tag on the door. The second morning we wanted to sleep until checkout. The phone rang at 8:30. I didn't answer it. Front desk said it wasn't them. Nobody had my phone number. I'm betting it was housekeeping calling to see if we were checking out. Annoying!
The spaciousness of the rooms, the furniture, the parking, early check-in We didn't get the room that was advertised for the price! There was no refrigerator, microwave, robe, slippers and the pay per view movies did not work for 48 hours!
We loved the bed - so comfortable, and the rooms were really nice.
location The floor had a large stain on it. The food was very poor. My door would stick causing me have to push on it very hard to open or close it. I did not have a room service menu in my room. The service buttons on the phone in the living room area did not work so I had to dial zero and ask the operator to direct me to different services.
The lounge, and the peacefulness of the hotel
The staff were super attentive. The rooms were beautiful and the beds really comfortable. Great location right off of 84. My only complaints is that I like a cold room to sleep in and I didn't like that the AC would shut off in the middle of the night, couldn't keep the fan to stay humming all night it would go off intermittently, so hard for a light sleeper.
All of the staff were very acomidating, and nice. The hotel was clean, new, convenient, and perfect for a health conscious person. The gym and in room supplies were perfect if you were away from your home gym Everything was great
The room and the entire building were amazing. Super friendly staff. Great prices and atmosphere. Will be going back again.
The room was so clean and the king bed was so soft. The shower was nice, plenty of hot water and good water pressure. I wish there was a bathtub.
I bought this hotel in general was very nice. Everyone was friendly, the hotel and rooms were very clean. The design was great. Wifi worked, TV choice was good, free flavored waters were a nice touch, and outside and inside lobby seating areas were nice. I prioritize coffee and comfort over exercise. The lack of free coffee in the morning was a bummer. I almost died when they told me how much the coffee was. My wife ran down the street to McDonald's to grab 3 more for my family. The food offerings were gimmicky healthy and expensive. Ie kale chips. While staying fit is nice, the room was definitely geared towards working out. If you also like comfy reading chairs, those were removed so you had more exercise space. as I said, liked the hotel but if you aren't an exercise freak than maybe these small things will also annoy you.
Excellent mattresses Severe minimalist decor. Not a place for families with kids.
location, morning coffee and paper. Free WIFI Quick snack to go. Stale or not available.
It was simply a stop over on a longer driving trip. Satisfactory, but not great. Not well maintained--looked very tired and in need of better maintenance.
Ease off comford No
Generally my room was in dire need of a facelift. The sink faucet in the bathroom was loose as was the molding on the floor. The refrigerator barely kept thing cool.
Attentive service - we requested a crib at check/in and it was in our room when we got there. Breakfast was extensive. The walls were very thin, we heard any water running next door, and all the noise from late arrivals outside our room.
I was cut off mid-sentence (once we had been in dialogue about where to get food) by a front desk staffer because another guest (from a wedding party) came after from a conference room with a problem. I thought it was rude and I felt like the wedding party guests were held as a higher priority.
Beds They room keys
Nice looking rooms, exactly what I needed. Great price. Coffee machine was broken. Ants in cupboards.
helpful staff, great breakfast, convenient location to our son's new apartment..easy to find off the highway. Our son recommended this hotel as our first night at another hotel was awful! there was a swim meet somewhere in Norwalk Conn. so many families stayed at the Hilton. Parents left their children unattended in the evening as the kids ran thru the hallways making noise and slamming doors till after midnight. Repeated calls to the front desk made little difference. there wasn't much they could do. Also, a small fire in the kitchen Monday morning at 8 am ..we had to get out of the hotel and stand outside for half an hour. We were on the second floor.. the stairs were hard to find, there were no signs in the halls...good thing there was no smoke in the hallways
staff 2 fire alarms in middle of night
Excellent customer service and beautiful rooms! The continental breakfast was disappointing and very disconcerting. There were alot of small children, under the age of six in the buffet area, without parental supervision, touching the waffle maker, other hot items, and they had their "little hands" all over the food and then not taking. My husband and I decided to leave after seeing that. I would suggest sign made not allowing children under a certain age in the food area or they must be accompanied by a guest.
It was very close to the event that we attended that weekend.
Clean, comfort and nice hotel
The first room AC was down. As soon as we called, someone was there and when it was obvious that the AC was down, we had another room - all within 15 to 20 minutes:0)
Reasonable rates. Stink from smoke in the rooms.
Comforatble room and convenient to I-95 The carpet and furnishings in the public areas could be revewed.
Spacious room. The room numbering made little sense, and was haphazard.
sono(S Norwalk) picture on line shows hotel overlooking water. Maybe ten miles away. Also I still have issues with your co. regarding the price originally contracted for and having my credit card co dispute charges.
The room was clean and comfortable. The staff was friendly and helpful. The pillows were a bit..lumpy.
Rooms on the small side but cozy. Nice bar and bartender was very good. Good menu in restaurant. The breakfast buffet was varied but the food in the hot section was never hot, perhaps lukewarm. Also for tea drinkers it would be nice to have more variety than just Lipton regular and decaf. Didn't realize the hotel had no elevator until I arrived and found I was on the second floor, inconvenient for business travelers with extra baggage. Make sure you specify if that is a problem.
I like the fact that it’s one of a kind and not part of a chain. Pool area needs up-grading of outdoor furniture and general up keep of the pool area was poor needs some sprucing up.
The rooms were very clean and comfortable, the staff was friendly, the free breakfast was great.
We stayed there for it's location. The price was good too. The King Size bed was comfortable. The room was small and there was no elevator to the second floor. There was no ice machine on the second floor.
Closely located to my meeting sight. Very helpful and friendly staff. Very comfortable beds. No elevator, though not a big problem
The size of our room was fantastic. There was more than enough room for 3 or more people. It was clean, but it could use some modernization. The breakfast was more continental, coffee, a muffin, cereal, toast * yogurt. It did fill you up, and you really didn't need more choices. The resident dog Charlie, was very friendly and well behaved. The rooms could use some up dating.
This is an excellent property. It is located in a quiet part of Danbury, and nothing is within walking distance, so you will need a car to get around. The lobby is large and inviting. The staff is friendly and helpful. My room on the top floor (4th floor) was very large, clean, and quiet, with a comfortable king-size bed, flat-screen TV, and work desk. The bathroom was spacious, clean, and well-lit. The internet speed was great. I would choose to stay at this property again in the future.
Clean. Great location. Very comfortable. Noisy in the courtyard during the night!!!
The staff was amazing The location, I wish it was more to do near by.
the food service area was poor.The service was dissappointing, the prices too high and the food indifferent.A turn-off.
Very friendly staff greeted us.The layout of the bedroom was perfect, with a sofa, and the "tucked around the corner" kingsize bed, made it feel even more private. The desk space, with the pullout computer desk, was perfect and the chair was very comfortable for both my tall husband and me, a much shorter person. Wifi connection was good and the TV channels more than adequate. We have been very happy with our stays at Marriott hotels and have always had excellent service while staying there. Our only complaint was that the restaurant food was a little off, probably because we checked in late and ordering salads was not a good idea at the time of night,as the the greens were even more tired than we were. The restaurant staff was, on the other hand, so delightful and accommodating that we said nothing and went to our room happy to not have to drive any more for anything, that night..
Liked: Spotless, warm and modern room/common spaces, great breakfast (great eggs, sausage), quiet, Good TV size. Easy to find. Convenient to highway. Free parking, free internet, non smoking, pool. Disliked: Minor: Tv station analog reception & limited stations, Fireplace didn't work. Major: cleaning walked in on us hours before checkout, and asked when she should come back. No do not disturb sign.When told desk @ checkout, sl. annoyed & dismissive.
We have been staying here for 10 months due to a job and residence change. It is fabulous. The staff and facility have been nothing short of amazing. They have been kind, responsive, attentive and the hotel is safe, clean and well appointed. It is as close to home as you can get. We would recommend this hotel highly to anyone looking for short or long term accomodations in the area. It even allowed us to have our small dog, and they have gone out of their way to be freindly and helpful. Everything you'd want for any stay!
Due to relocation we stayed here for a month. Initially we were skeptical, we are high maintenance and had no choice but to stay here. We had a few initial complaints;only one washing machine for the whole hotel, the desk person registered us one day earlier than we arrived but it was an innocent mistake by Marriott not the hotel itself and the only rooms for us were first floor next to cars and people smoking so windows open was not an option. But then we met the manager and in seconds she knew us by name, she fixed every problem that arose easily and while laughing, she endeared herself to my child and every other child I saw in the lobby, she had an ease of presence and relaxed but highly competant aura that mollified the most cranky guest.....and that let us focus on what we liked. Such as the breakfast and weeknight dinners were actually pretty good, we felt very much at home and relaxed, everyone working here is smiling and cheerful all the time, when my child would bother and distract employees they were charming and nice to him, when we needed to extend our stay they found a way to give us two rooms when there really weren't any available by being creative and flexible, and they also moved our stuff for us because we were not able to get back to the hotel in time....... I particularly appreciated the employee who moved our stuff from room to room so neatly and another handled the dinners and saved me a gingerale every night. We highly reccommend this hotel to anyone from anywhere who needs to be near here for any reason, especially families with kids. My son will miss the playdates in the lobby.
Friendly staff, Wonderful Breakfast, Close to shopping. Restaurant next door. Would recommend to my family and friends.
It was an awesome stay here. The staff was amazing the room was huge much bigger than any other hotel room I've ever been in and extremely clean. Breakfast was delicious as well
everything was great.... could not ask for anything more this price.LOCATION, PRICE, SERVICE NONE
Squeaky clean rooms; modern dècor; amenities. It's hard to pull out of the entrance; bushes/plants to the left obscure view.
This guest did not leave comments about this hotel.
The room decor. The bed was comfortable. The people were very nice. The price was affordable. Clean bathroom and clean bed! The bathroom did not have a fan. The room did not have an individual thermostat and it was chilly. The bed needed another blanket.
Rooms were clean Rooms were mostly well maintained King size pillows and bed was comfortable Breakfast was good, but I'd skip the pancake machine, it was more a "neato" thing for kids to play with No temperature based thermostat on ac/heat Rooms with double queen beds had small pillows (the size of a throw pillow) that weren't very comfortable.
i left a pair of sunglasses in room called reported it they never called back
Good Location. Newly renovated rooms. Attached Restaurant. I am a Spire Elite member and work in the general area. In the past, I have avoided booking clients in this hotel, though it is convenient, as the hotel had gotten a bit worn at the edges. In light of the recent renovations, I decided to book two important clients in the hotel for two nights and give it a try. When they checked in, they noticed an extremely pungent smell of sewage in the common areas on the first floor. It appeared as if there had been a significant backup, as the floors were being mopped up--not a great first impression. The smell carried into the common areas on the upper floors, but luckily, not into the rooms due to the individual air conditioners. In the middle of the night, my guests were awoken at about 1AM by the fire department going through the building--I guess another guest had called the fire department and they were sampling for gas buildup in the hotel. I offered to book them at another hotel, but they declined as they were only there for one more night. I also asked if any accomodation was made on their bill at checkout due to the issue and they said that there was none offered. Needless to say, I will likely not book other business guests there in the future, which is a shame in light of the location and the in house dining.
McDonalds across the street. Shower control was hard to work.
Location, Clean bathrooms.
Didn't like nothing The staff was rude from the moment we arrived. Don't stay here
easy access from I 84
Please contact hotel they have charged for a consecutive night
Excellent location from the highway and walking distance to a choice of services. No staff visible at desk most of the time; could not produce a printed receipt of the bill at check-out.
Rooms were clean and quiet! Breakfast was nice and the distance from dining facilities and super markets Hotel was very dark
Comfortable room. Good price. First put in smoking room. It was awful! But we were switched promptly without a hassle. Also, loud young men with "banging' noises till late at night.
I liked the kindess of the staff and the convenience of the last minute booking through kayak. The price was excellent too! We checked in late and didn't see anyone at the front desk for a while so we weren't sure anyone was going to check us in. Also, the bed seemed a little hard.