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I selected this hotel because the price was low for a 4 star hotel. But to be honest it did not fulfilled my expectations. The first thing you will notice when you arrive at the hotel and during all your stay is that the staff is not polite and not helpful.The hotel location is not good for tourists.You have to walk to the busstop,wait for the only bus that can take you to the nearest metro station and take the metro again to go to the historical Rome. The towels and bedcloths were not really clean. The bathroom is very very small.The hotel is said to be a 4star but they didn't even have slippers.On the 1st day we arrived at the hotel at around 4pm, the staff at the reception took our passports for registration and didnot give them back to us until noon claiming they were busy.At other hotels we stayed during our visit to Italy, registration took only 5min!
We found the staff to be efficient and helpful, caring for personal requests. The room was comfortable, clean, sufficiently provided with linens and amenities.
the hotel is very clean and the staffs were polite. There are many varieties for breakfast. it is quite far from the city. Another thing is, the breakfast time is not punctual. We were informed that breakfast would start at 6.30am but we waited till 7am then only the breakfast room was opened. I wasnt happy about that because i was in a rush to catch my flight. On top of that, i was just curious that why a 4-star hotel did not have MTV channel available in the room? i used to watch MTV and it was available in even a 2-star hotel in other hotel and i was quite disappointed when it is not provided in this hotel.
Each day new towels. Fair price Hotel staff is rude and breakfast and is really bad. Bad functioning aircondition. It is not worth 4 stars !!!!!!!!!
I could hear talking and moving furniture from the nextdoor room at 1 a.m.
Rome is a beautiful city and the Grand Hotel did have close regular buses to enable you to see as much as you wanted. I found the bedroom tiny, as was the bathroom. The sink frequently leaked when water was run. You could hear everything going on in the surrounding rooms. The staff were definitely there just to do their job and seemed resentful of any queries you may have and thoroughly unhelpful.
there was a small restaurant next to the hotel. the food was very good, attentive staff , value for money above all they smile staff were rude,no attentive service or eye contact, room stinks like drainage, they don't even change the bed covers or pillow covers but they charge full day price & they also call them that they are four star hotel. As a four star hotel they don't even provide tea/ coffee in the bedrooms. they advertised american b/f but providing continental b/f. In their website they have mentioned wi-fi facility but the wi-fi doesn't work for more than a week. Above all when i raised these issues to the general manager he doesn't have any clue what's going on in the hotel.No improvement were made. normally if you stay in a hotel is heaven but this one is hell !!!!!. i strongly will not recommend this hotel to anybody.
Nothing much. The walls are paper thin, the elevator doors buzzing every couple of minutes. The unfriendly front desk staff. The location- €10 - €15 for a taxi to the nearest Metro.
Staff very helpful, Breakfast was great. Nothing
It was clean and had secure car parking There were long queues at breakfast time and some confusion as to the correct room to use for breakfast. Too far from the centre of Rome.
Location was ok. This is supposed to be a 4 start hotel and we asked for an iron and they didn't have one! The hotel staff was not friendly at all.
Nothing Actually it should not be classified as a hotel but as camping, it is far from the center although there are bus routes nearby.
My second stay at the Flaminio Village Bungalow Park, both stays have been great and ideal for me. Great location, friendly front end staff, good value for money. The security guard was a bit of a jobsworth, and its a real shame that the swimming pool isnt ever open! I first booked in April/May and they told me it was closed because it was out of season! The bar shut on my second stay (November) this was a real pity. Don't let this put you off the Flaminio village, it is a great place to stay.
Nice bungalows, nice and friendly staff, easy to get to the city, good for families with kids
We chilled out and relaxed on our honeymoon. The pillows were to flat.
That they put up with me. I had thought they had already charged me for a nights lodging. They were nice about telling me I was wrong. I left with a receipt...turned out they were right. Only thing was that it was on a busy thoroughfare that made it extremely interesting getting from the train station to the hotel (especially with a bag).
great choice of breakfast; nice bathroom; very helpful staff; easier to reach with bus+tram; great price bungalows and pool too far from the reception; restaurant far from bungalows; dangerous to get to the suburban train station (no sidewalk, crossroads on a very busy street); check-out only after 7am - too late)
I liked the hotel ... nice landscape ... but the courtesy bus should be working 24 hours a day. The courtesy bus is not working 24 hours a day. I had to pull my lugguage for a long distance with the help of other guests!
Localisation and enviroment. It was not written on their website that swimming pool was closed.
There were two types of restaurants, both at reasonable prices. One was very basic and fast, the other reasonably refined and only mederately more expensive.
Staff, privacy, value, pool Cleaning was extra, no internet access
The hotel was absolutely lovely; exceptionally nice for the money; quiet with luxurious details. This hotel is extremely far from tourist attractions. It is catered more to business travelers.
Got two adjoining rooms for a family of four (but really for a single room rate) which was unexpected and worked out really well. Room was very luxurious and pretty good size by European standards. A little far from the city center and hard to find (even for the local taxi drivers)
Big & clean room, hotel service are good, in area of good restaurants. The room was underground \in feel al little claustrophobic, the room decoration was old .
Nice and quiet hotell in a safe area. Beautifully furnished. Clean room and bathroom. Polite personell. Don't write in the description of the hotell that it is close to the city center. You still need to take a bus.
Excellent choice for events taking place on Stadio Olimpico (location, room, comfort). Reception services.
Friendly staff, excellent amenities in the rooms and very clean hotel. At night, the area also became very lively (with mainly an Italian crowd) due to the nearby restaurants and bars even though the location is not in the city centre.
Staff is friendly. The Internet in my room didn't work.
The staff and service
Staff were friendly and helpfull , everything was exeptionaly clean We found it a little expensive in relation to the facilities available , but I suppose it was bank holiday and maybe it just that it normal for rome ( city) or infact the outskirts costing around 60euro per day in taxi fare!!!!! For two return trips
Internet access was very expensive at 15 euros/day especially for a tourist who is always out on his tours. It could be ok for business travellers though.
The room was comfortable and the garden was nice. I would recommend this hotel only for business trips. If you're looking for visiting it is very far from the monuments. Hotel staff was very unfriendly. It was difficult to get to the historical city - I had to change 3 buses to get to Vatican, for instance. The restaurant was not up to the 4 stars standard of the hotel. You could easily hear the guests in the other rooms. The shower tub was plugged, the water drained very slowly. There were only 12/15 channels on TV. Almost all of them were in Italian, only CNN was in English. The TV was very small. The choice of food for breakfast was very unsatisfying.
Very beutiful place around, very silent, clean air.The room clean. Wi-fi very expensive.
The room cleaner was amazing, leaving the room spotlessly made up every day! Very attentive. The hotel was nice, clean, and in a quiet location, with a relatively decent breakfast. Getting from the hotel to the city is difficult and time-consuming. There is only one bus that comes about 2-3 times per hour, and goes to Piazza Mancini in about 10 minutes. From there, you must then take another tram or bus to go anywhere in the center of Rome. This was our main complaint with the hotel.
It is very nice garden in hotel but they dont make breakfest there and is not coffe to take from afternoon
The hotel is great and worths the money. The double bed consisted of 2 beds put near that was moving easily one from another.
Facilities are perfect for this price. Big room, nice bathroom. 5km away from city center inside garden with plenty of trees, fresh air. Very poor breakfast for 4* hotel. Definitely needs car, otherwise with buses (2 buses at least) it will take like 1hr. to reach the center.
nice room, friendly staff, clean. it has it's own parking and a lot of places to walk.. private connection to the city center, or at least to the nearest metro station. it is far away from the city center and you need 2 busses to reach the center. i personaly changed hotel before the reservation period ends.
The staff was very friendly. They help us in everything we need. A little bbit far from center but a stop bus is just outsise the hotel, so, you just have to take bus 911 till the end and then bus 910 till train station if you want (that was what we did).
The rooms were clean and air-conditioned. For a 4 star hotel you would expect to be able to get a drink during the day but was told the bar didn't open till 5pm. We arrived at 9.45pm at night and were unable to get either a drink (the bar had closed) or something to eat and there are no restaurants nearby.
Cheap. Parking available. Very helpful staff.
Outstanding service by the staff. They were helpfull and very polite. Too far away from Rome downtown, so late at night, the taxis are not willing to take you back.
although the hotel is located outside the historical and center of Rome, but it is very easy to find transportation to the historical places, esp with the assistance of the hotel staff who never hesitated to assist me. a worm thanks to all the employees and staff of the hotel
The design of the lobby, the decoration and staff attitude. a little too far from the center but in area with good connections
We loved the staff, they were very nice. They really need a restaurant in the hotel, it was very difficult walking or driving for meals.
Position is convenient if you're by car Quite oldy
Courteous staff, everything went smothly. The room was nicely decorated and well furnished. The minibar prices weren't too bad. Internet wasn't wireless. The room was a bit small...it felt a little bit crowded.
Safebox didn't function. Batteries for the remote control for TV were flat. Carpets in the lower plans were dirty
Professional stuff... nothing
Helpful receptionist. Good broadband connection. A good location if you do not mind using public transport. There were a few things that were broken and needed fixing in the room but there was no one to do the repairs. The room needed some tlc to bring it up to standard. Cost 20€ per day to park.
Very nice hotel with excellent view from breakfast floor
Aircon. Balcony. Helpful staff. Location. No bar, no room service, even for drinks. Minibar with only one small bottle of water.
As it was my first trip to rome ifound that having a comfertable hotel near to shops and restaurants near by was good. No everthing was fine very pleasent
The staff was very kind and helpful. The only thing I could mention here is: as the village is located far from the city centre there are a lot of people who want to take the village's own bus to get to the city, but it is very small, and the people have to wait an one hour if they miss due to not enough space. You should use a bigger bus to have all of your guests satisfied.
The Happy Village is located just outside Rome, only half an hour from Ciampino Airport. We were welcomed with english speaking staff who were very friendly. Our little bungalow was very sweet with only a 2 minute walk to the stylish and well priced restaurant and delightful pool. The food was the best we had in our whole weeks stay in Rome. I recommend the 1/4 jug of prosecco and scrumptious bucatini pasta dish! The other guests were from all over the world and the whole place had a lovely relaxed atmosphere. No need for a car at all - the shuttle bus was regular and the trains were cheap and quick. An ideal stay for a relaxed visit to the busy city of Rome. Perfect for romantic couples, families and the retired. N/A
We loved the environment and the hospitabillity, very friendly and helpfull staff.The bungallow where we stayed was very warmy. The only thing that we think could be improved is the schedule of the shuttle (from happy village to prima porta station), that would be great to be extended after 22 o'clock.
The bungalow was too close to a noisy generator or wash room. We booked bungalow with air-conditioning, this we were told was communal & therefore not able to be adjusted to our individual preference. it was tuned on to a heating rather then cooling system, so we could not have it cold.
the food for breakfast was worth the money and was great!
The huts were real value for money and the little gardens were perfect for relaxing with a drink in the evening Although the site states that the shuttle bus leaves every hr this is not the case in the evenings, so we had to wait 1 1/2 hrs with our luggage at prima porta train station on the first night. (Phone to check bus times before you arrive)
Good bus service and friendly bus driver Food market: It's not a market, it was very poor and prices was even higher than in centre of Rome. Restaurant/bar: Prices is same like in Rome centre but they don't know nothing about good food. Lasagne was horrible (worst lasagne in the world). And they added table fee and bread (I not ordered bread and I not touched bread too but still they ask money for bread). This service and food was not worth for table fee (no service fee = good service & good food. service fee means always bad food and bad service and this restaurant confirmed it again). Room: no toilet paper, bathroom radiator was cold (it was horrible cold in bathroom, and there was no place to dry your clothes), and room was dirty and of course nothing matched with pictures. :)
The peace and quite in the lovely surroundings
Happy village was the second camping villlage that we stayed in italy, and definitely more comfortable and cleaner than the first one. We liked the village. Only disadvantage is its location, if you want to spend more time in Rome nights it is not the right choice.
rural taxi fares too expensive when shuttle bus was full
Excellent location. Easy access by metro.
Very clean (a very efficient and nice housekeeper); we felt secure; the free breakfast was satisfying; the proximity to train station was excellent (across the street); it only took 20 minutes to get to Rome; quiet; free internet that was very reliable. There was no elevator so carrying suitcases up to our room was difficult; the room television had no english speaking channels.
The hotel met or exceeded our expectations; however, the hotel restaurant did not. While the food was good, the staff ignored us and waited on local customers that arrivrd after us. Do not eat here!
It is hard to find the hotel, there is no sign at the door. Entry and exit is not comfortable. Religious symbols everywhere. Poor breakfast.
calm,peacefull stay,easy bus route to town no facility for coffee or tea making in room,everything else was what i wanted from my break
Rooms are very clean, stuff is friendly and helpful. Location is poor, difficult to reach from the city center.
it's a nice feeling to go to a hotel run by nuns in the city of 900 churches, Rome :-)
It was a quiet environement, good for relaxation. Clean rooms and nice staff, though only 1 staff spoke english. The nuns that managed the vila were nice to people. Not necessarily very important, but the breakfast was very very light, not enough to start the day. Ok for me though.