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location and the staff, everything is very nice
We wanted a hotel within walking distance of the Vatican, and yours was great. We had just come off a month in Egypt and wanted 4 days of pampering and top level hotel experience to rest before flying home, and your hotel provided it. We will come back and recommend it to others. No complaints whatsoever.
facilities and excelent location in rome n/a
We are very satisfied with our Superior Double Room and all its amenitites especially the Starbeds (soft feather beds) and the bedding.
Great location near Vatican. Quiet. Clean. Very friendly and helpful staff. Balcony rooms were nice feature over most other hotels. Restaurant food and service was very good. Would definitely stay here again..
Proximity to the vatican
The staff was great.
to be near every where
The hotel rooms were roomy and clean. Very close walking distance from the Vatican. Not as centrally located from a majority of the historcial sites.
The staff were friendy and helpful, the rooms were spotlessly clean, towells changed daily. great location for getting around city and nice area with a few bars and restaurants if you didnt want to wonder too far. Nice and quiet. A safe was provided free of charge in each room. The only negative point raised by a member of our group was that there were no tea/coffee making facilities in the rooms.
The cleaning staff at the hotel was very nice and curteous, much moreso than the rest of the staff. The included breakfast and service was below average at best and the staff at the front desk was not helpful. The location was close to the Vatican, but not very close to the main part of the city, or to many notable restaurants.
GREAT HOTEL, CLEAN AND CONFORTABLE.VERY CLOSE TO VATICAN EVERYTHING WAS FINE.I WOULD LIKE I COULD HAVE STAYED MORE DAYS IN
The space The price, the attitude of the staff, and the response times.
Centrally located, staff goes out of their way to help you and make you feel welcome. Great room.
The whole layout is wonderfull! Etrance, reception zone, roof-terrace are comfortable! Rooms are clean & nicely decorated. The bed was comfortable as well. Breakfast is pretty nutritious and nicely served! I wonder what's the difference between lemon, orange and mandarine suits (located at different floors)?? The room size is smaller than we imagined looking at pictures at web-site. Still enough for sleeping & changing clothes in the room. Actually the only usefull space in the room is the bed (pretty comfortable). Besides we didn't have bath, though it was included into the decription of double deluxe room during booking. And the shower was too small for 2 persons together, well for one person it's comfortable enough.
Everthing was great, location and the Front Desk girls were absolutely wonderful, friendly and very helpful. Lucia was fantascite. I will go back again and refer all of my friends and family.
The position in center on the town is the only one nice issue of this Hotel The price is not right : very little rooms, old style, breakfast very poor, nothing of exclusive as reported in presentation (I stayed in the deluxe room!)
Pleasant staff. The room was too dark.
The location is very nice. When I booked this hotel I thought it was a nice modern hotel but it turned out to be a kind of hostel-like hotel. Breakfast was served on dirty tables and placemats and the very friendly lady was overloaded with work, so no empty tables were available. However the room was clean, but no soap, shampoo was provided.
Hotel is located in central Rome with easy access to the major sites of interest. Hotel staff were very friendly and the hotel has an interesting modern decor. There are lots of local restaurants to visit. No...
romanian stuff...very profesionally and nice...and of course the room ..was nice Breakfast
I liked most the position of the hotel Personnel of the hotel
helpful 'young at heart' staff
Very complicated to find the entrance and parking. You have to carry all laggages without help up and down. Not good maintenance. Good location. Realy expencive for that service. No lunch packet for early departures not even a coffee or tea.
The excellent restaurant The closed roof garden
The staff was nice and helpful. The location was good if you want to tour around town and see all the big sites. We walked mass on Sunday morning.(St.Peters) The cleaning of our rooms was nice, they put new linens on the bed even new blankets. That was nice! The room was not anything like the picture. It was under construction. Everything was worn out. Noisey from construction in the hotel. Construction dust everywhere, our room key only worked half the time. We had to mess with for 5 minutes to get the door to open.
the staff, the location, the included breakfast, and the style ongoing renovations were somewhat intrusive; one night they used a solvent on the stone floor in the lobby which filled the whole hotel with noxious fumes. Also the roof garden which was one of our most desired features was closed for reno., which fact wasn't mentined on any website or at all until we arrived.
Good location, convenient for the tourist attractions It does not deserve 4 stars. The quality of service was at the 2-3 star level. The breakfast was poor. It could be better at that price.
The hotel restaurant on the top floor has a magnificient view of St.Peters
Staff were curteous The rooms are much smaller compared to what is shown on the website
The view on St. Peter's cathedral. The hotel has a 4 star rating, but it feels more like 3 stars. A double room contains 1 bed no larger than 160 cm (but it could be only 140!) for two people. Diluted orange juice and lukewarm water for tea and mini- sized rolls at breakfast. Tv that only works when you pay for it. The garage is around the corner from the hotel and cannot be accessed freely. This means that your car can be fetched or parked between 7 am and 11 pm at the rate of 40 € per day!!!
the room was very large and comfortable and the staff was quite nice to help us.
location Staff demeanour/attitude, complimentary shuttle was not available from the airport and their was a charge to the airport, rooms very small and dissappointing This was not a four star quality hotel
St. Peter's Square down the avenue; lovely courtyard; all the staff was customer friendly; excellent recommendations for dinner; air conditioning was functioning in April, 2016. Room was very clean & non smoking in the hotel. Bar/cafe had decent prices on wine & lighter food items & wait staff was terrific. Rooms are very small; bathroom smaller than cruise ship with bifold doors on the shower. Breakfast was 730a; if your tour is earlier, you are out of luck & must go out to eat. Would have been nice to have coffee available in the lobby. 4 star class is a stretch if you book room with 2 twin beds.
Location Charge for 1hour delay check out 30€ ! And did not call to room
It was an excellent location. Despite its close proximity to the Vatican the hotel was very peaceful with a delightful courtyard seating area. The staff were very helpful. The lack of a bathtub in the bathroom.
The staff was incredible and the location was perfect. The walls in the hotel were very "thin" and you could hear everything in your neighbor's room.
Beautiful palazzo just outside St. Peter's Square. Elegant courtyard with candlelight in the evenings. Terrific staff: helpful with tour and restaurant reservations and especially advice regarding seeing Rome with limited time. Wonderful breakfast in the refectory. The location could not have been better for seeing Vatican and we would stay here again in a heartbeat.
The courtyard & statues. I did not get the two single beds.
I like the cleanliness and accessibility of the hotel, especially the room where we statyed. I wish we were provided with adapater when we requested for it.
location of the hotel,the staff nothing
Location of hotel
Staff were excellent. Location was fantastic for St peters square. We particularly enjoyed our evening drink in the cloister area. Refreshingly different to the usual chain purpose built hotels. Hotel was full with a largish party in. At breakfast on one day we timed it wrong and no tables available for awhile.
friendly,comfortable, great location no
It was a quiet, relaxed hotel. All the staff was courteous and helpful. Breakfast was good. Location was good...approx. 200 yds from St. Peter's. We will stay here again. Shower was small.
People are very nice and do anything to accomodate you. Location of the hotel is just on San Peter Plazza. Internet is free in the room. breakfast is great. The day of our departure, it was too early for them so they prepare a breakfast in a pack for us to take-out. The taxi they selected was in advance. It was a wonderful time to stay in this hotel.
Excelent location with view to San Pietro, beautiful terrace, very good service, nice staff
The location was great, literally next to St. Peter's Basilica in Rome. The breakfast was great with meat, eggs, breads, etc. The room was small, somewhat austere. The pictures show a terrace with a city view, but you couldn't really go out on it, it was gated off.
Location, staff, professional courtesies, public spaces, rooms, breakfasts, snacks and late evening, late summer drinks on their quite amazing patio. No.
situation, aesthetics,staff,room One night person was less helpful re internet access. Actually I think he just didn't have the right knowledge/training. Otherwise the hotel staff were absolutely excellent.
location of the hotel
Closer to the Vatican
Location was great No Iron
the location, if you wanna be close to vatican this hotel is literally in vatican, very clean, service is good breakfast is nice, and the terrace with view of vatican is spectacular specially at night, it makes yo feel you are still inside of st peter square. free internet and very easy connection ia also a plus. nothing
Friendly and helpful staff. Excellent breakfasts. Clean and nicely decorated
The breakfast was of a very high standard and with a good choice of items. The shower cubicle doors did not open wide enough my mum who was travelling with me and does not have good mobility struggled to get in and out the cubicle.
The location was unbeatable & the room was nicely appointed and clean! Even with the windows open at night there was no traffic/city noise and the breakfast offered plenty of options. For 4 people the room was quite small. When the second bed was open there wasn't any room to walk around the far side of the bed & there was only room for 2 small suitcases.
localization, charming hotel
The hotel was excellent, the staff extremely friendly and welcoming. We had a wonderful stay (we only wish our viist were longer!)
Great location near the Vatican. Very nice room with a balcony. Friendly and helpful staff. The elavator was slow and small. There was no AC in the room, but we were able to open the balcony door to get a cool breeze.
Hotel staff was very accomdating and was able to take care of all our problems. The driving directions were not very good and hard to follow. no
Very nice hotel near the Vatican. Great location for sightseeing. Very helpful staff and excellent breakfasts!
very close to the vatican The light fixture fell off the ceiling, which the attendant did not believe it was possible. I looked as if it's happened before looking at the fixture parts and the ceiling. Also, one of the beds was wet for some reason. This was the third time we stayed here and had outstanding stay the first two times.
The location is very good, a 10 minute walk from the line a metro station and a 15 minute walk to st peters square. Breakfast was very good with a wide selection Avoid eating at the bar go out for lunch and evening meals
The room was luxurious, The hotel staff was very accomidating to our needs.
The hotel staff was very helpful. The breakfast was excellent. The rooms are well furnished and ample.
The staff was extremely personable, knowledgeable and helpful. Breakfast offered a wonderful selection of cold and hot foods, nicely set out. We would likely not stay there again, as the neighborhood is very noisy and we had to change rooms to a lower quality to get on the non-street side of the hotel. Also, the enormous lines of tourists every day waiting to get into the Vatican Museum snaked in front of the hotel and were overwhelming.
the location was great and the staff were fantastic. The provided breakfast was also delicious
Room was large and had a nice bathroom. Breakfast was great. Hot and cold buffet. Very clean.
As we were going to Museo Vaticano,location was perfect. Very nice bedroom,bathroom very well equipped. I was disappointed that there was no airport shuttle on Sunday. People travel seven days a week.
Staff was very friendly and helpful
The hotel has a good location, just in front of the Vatican Museum. Nice room, nice breakfast, very helpful staff.
The hotel was directly across the street from the Vatican museum. The hotel is small with a friendly and very helpful staff! Nico and Jorge were always very helpful and Nico made arrangements for tours and answered questions about such prior to our arrival. Breakfast in the morning was wonderful and plentiful. Can't understand why anyone would give this a negative review. The only negative I have is the bed, but compared to all of the positives it was a minor complaint. I would definitely stay here again and hope to someday! The bed.
the excellent location it is so near to st peters and the vatican and very close to all the historic places of interest and wonderful restuarants and shops . the breakfast in the hotel was exeptional i have never seen so much choice the scambled eggs and bacon were excellent and great to start the day i will certainly stay at this hotel again and would recomend it to anyone visiting rome